OneMain Financial 1900 Empire Boulevard, Webster, NY 14580

"The most unprofessional service I’ve experienced in my life. I originally apply 11/18, finally received a response 12/27. After constant following up and waiting for a response. I was continued mislead by the officers in this location. I was made two offers and continued to provide them with everything they requested. They kept saying they were going to follow up with me and never did. Every time I called they kept saying they will follow up back but never did. Don’t recommend their services."

"After I was able to make contact i was pleasantly surprised with the amount of professionalism and customer service. This branch not only was helpful with the process of closing my loan but they also had a comforting vibe which I think is so great to have when dealing with finances. I am so happy I came here"

"Get a loan elsewhere, this place is greedy nothing more applied for a loan with 750 credit score & was forced to put up my car when had I done my proper research I could have gotten a loan with a different company without putting a lien on my vehicle which I didn’t even need with such a good credit score. I also would’ve gotten a different apr & higher loan. I will never get a loan from them again. This place also doesn’t believe in working with its customers. It can be hard to get people on the phone & they are only nice & courteous people when they want you to apply for their loans once they have you trapped in they treat you like a number."

"Mercedes was amazing. She was not pushy and explained all the details of my loan. She upsold me on insurance, which is a good thing. I know business need to make money and where I am currently financially this was a good loan for me. Look forward to doing business again!"

"Customer service was great until I signed the contract, but after that the webster, NY office would not return any of my phone calls when I needed follow-up work done. Very disappointed. I may go with another finance company just to pay off my obligationswith this company. In my opinion, they are starting off poorly."