South River Flooring

"After going to four different vendors/installers of flooring, South River Flooring immediately helped us match up some old flooring stock to finish a remodeling project. They also did tile and carpet work in my old house and did a fantastic job. I told my mom about them, and she used them to do the flooring in her house, and it looks great. I highly recommend this business."

"I wish I had never walked in this store. I ordered carpeting to cover the floors in the majority of the 2 bedroom condo I had just purchased. After the installation I noticed issues and contacted the store. I was told that the carpet fibers needed to stretch and expand and to wait a few weeks. After I waited a few weeks things looked worse not better. I again contacted the store. After that I lost count of how many emails I sent back and forth. One seam was left with a noticeable gap were the carpet was spliced together. And there was a noticeable difference in shading between segments that were also spliced together. I had to send photos twice because the first set were ‘lost’. After a lot of back and forth, finally the store arranged for a partial refund from the manufacturer that amounted to about 20% of the purchase price. Although the store did the faulty install and sold me the faulty carpets, they offered no monetary compensation from their end. I thought about pursuing a full replacement but given how difficult and time consuming getting that agreement of the 20% partial refund was, I decided life is too short. But I certainly would not recommend this store to anyone."

"We recently purchased new carpet for our home and our experience with South River could not have been better. We really enjoyed working with Greg. His 30 years pf experience in flooring and carpet proved valuable in our decision process. He was very patient with us and didn't try to upsell us at all. His customer service was second to none. 5 stars! Thank you Greg!"

"South River Flooring was wonderful! Greg was very helpful and worked with me to find a good time for taking measurements as well as the best installation time. For a modest fee, the installation crew took care of moving furniture, refrigerator, and stove, which was a huge help! Mike and Bob did a beautiful job with the installation. We have received so many compliments on the new floors. Thank you!"

"The South River Floors Team were exceptional from the day I walked in their store. Warm reception, guidance as needed, and the ability to borrow multiple large floor samples (3x5 ft Karndean Luxury Vinyl Plank) for the job site to determine what worked best for the church I attend. Because the decision involved the vote of a committee, this was an essential element that won the group over. On top of that, SRF's pricing was competitive and their installation crew was polite and responsive to any questions or concerns. We are so pleased with the final result----the look and texture of wood floors with the water resistance and easy maintenance of vinyl. Karndean Van Gogh Burgundy Oak was a perfect choice."