Dunkin'

"I made a mobile order before going into work. Assuming my order would be ready by the time I got there I saw that the drive-through had long line so I end up going inside. I stood by the counter from 8 AM to 8:10 AM until I finally realized that these people weren’t going to ask me what I was waiting for, nobody said anything to me. They watch me stand there for 10 minutes. Poor customer service. Yes you’re busy, but there were other people that were in there, waiting as well for their items they ordered, and we’re being taken care of and I wasn’t even addressed nor approached so I was late for work. I have a half a cup of A white toasted latte that I paid five dollars for I didn’t even wanna go back inside because I was already upset Who knows how long I would’ve waited a second time I needed to head to work but furthermore I won’t be ordering from here anymore."

"Without a doubt the absolutely best Dunkin Donuts I have ever been to! I ordered through the drive thru and the lady who attended me was amazing, the guy who got me my coffee was fast and awesome, and the kid who followed giving me the rest of the order was wonderful. But as I took off on the road I noticed a hand written note on the bag. It said "Have a great day :)". There are still good people in this world who are kind and do their best to bring a little joy to others. Even if it's with food."

"The lady's working tonight 9/7/23 we absolutely amazing the ended up messing our order up but immediately fixed it with no hesitation. You were able to tell they were having a rough night but they were able to laugh thru it with us as we made them laugh as much as we could to kinda help them with the rough night they were having. I have absolutely no complaints about the two of them."

"Everyday a little after 2 pm I try to order food here and then tell me "we have no food". The drinks never taste right or consistent. I find it funny that for like two weeks they have been out of food on my ride home from work. It's clear that the employees here have decided there not going to make food at certain times. This is my least favorite Dunkin."

"Literally every time I go to this location, they are out of the donuts I want. I went there at 10:40am to get 6 Boston cream donuts for my wife to take in for her Co workers... I was surprised they actually had four! 99% of the time they say they are out! This is one of the most popular donuts, wouldnt you think you would stock more to make it through at least half the day???? It's not even 11am and they only have 4 Boston cream and that was very lucky. I asked for the other 2 to be vanilla cream, they told me they were out. I asked for chocolate cream, they said that they were out of those too and don't know when they will be getting more. I asked for powdered jelly donuts and they didn't have those either, finally I got 2 jelly with sugar on the outside. This is a donut place how the he'll are they always out of every donut I want???? If I go 7 more minutes down the road to the other location they ALWAYS have what I want at almost any time of day. That owner/manager knows what they are doing. The white lake location is terrible. I asked today if they have the same owner and was told they do not. Now that I know, I will no longer give my business to the white lake location, I will drive a little extra to the other location from now on."