Marshalls,

3100 14th Street Northwest, Washington, District of Columbia 20010

"Good place, good choice of shirts and jackets, a lot of small things, everything else is ok."

"I adore this shop! It's always stocked with fantastic and practical items. The team is super friendly and skilled, and the prices are great too."

"My wife has been feeling me for months to shop for clothing at Marshalls instead of target and I finally listened! Marshalls is wonderful!! The prices are amazing for genuine quality clothing, from jeans, to boxers, to socks, to shoes and to all formal wear!! The employees are wonderful and kind from the lady at the changing room to the security at the door. Bryce was working at the register and checked me out. Bryce was kind, efficient, confident and effortlessly did his job 5 stars for Bryce!!"

"A great place to stop and shop, where you get authentic top brands for less, while wearing them to look your best!!!"

"This Marshall's is one of the worst I"ve been to. They have good things at times, but they also have a lot of defective items on the sales floor so check your items carefully before purchasing. I wanted to buy two identical lamps (see picture below). One of the lamps should have never been on the floor as the part that holds the lamp shade was widened, so it couldn't hold the shade and the filial was missing. When I picked it up the lamp shade fell off. I checked the one I had carefully, or so I thought, but when I got it home and was ready to use it, I noticed the turn knob was missing. I have never had a problem with the merchandise I've bought at other Marahall's, but I have had to return defective, broken, or items missing from a set more than once to the Marshall's in Columbia Heights. Further, this visit there were items on the shelf that had no price tags. I let someone know about that and the employee found one out of the dozen identical items that were on the shelf with a price tag on it, then took it from me so she could make tags for the others. She asked me to wait until she returned with all the new tags, then I could but one. She was gone for quite a while, so I did not wait nor did I buy that item. The appropriate response would have been to apologize for the inconvenience, ask whether I minded continue shopping while she got the items tagged, and give me an approximate time to check back to grab the item. Very poor customer service, but not surprising at the Columbia Heights Marshall's. Moreover, the store is often messy and really cramped, so when I do go there, I am focused and try to get in and out as quickly as I can, because it is rarely a good shopping experience at this place."