Clarks Bostonian Outlet

"I was not impressed to read many other comments like: rude male employee… I just left. Not spending a cent here today. Good job!"

"Went in today 9/2/23 and was treated very rudely by the male employee. My friend asked for a smaller size in a shoe and he said “first of all, I don’t know what smaller size you need, and all the shoes are over there—that’s all we have” I couldn’t believe how rude he was! To refuse to help a customer. And sadly my friend is Malaysian and visiting America, so now they may think Americans are rude like him. He also was rude to my husband who asked where the men’s shoes were, he just gave him a dirty look and didn’t say anything. Clarks, do better! Hire employees who care and want to treat customers with respect. He gave an ugly example of customer service."

"I drove from DC to get here complete waste. No wide sizes."

"Terrible customer service. I used to love this store but not sure what is wrong with the current two ladies here. Zero customer service, terrible attitude, disrespectful to customers and super rude. I went to exchange a pair of shoes I got from another Clark's store and the lady missed no opportunity to be rude. I didn't even dare to ask the questions I had and had to accept what I got and rush out. Today, I went back to another Clark's store and exchanged the shoes for the second time as I was not happy with it but the rude lady at this store didn't give me the opportunity to think and look around. She was very pushy and rude and cut me off every time I tried to ask a follow up question. She requested my ID for shoes size exchange! When I did the exchange at the another location today, they just needed the receipt. Needless to say I'm never coming back to this location and will have to go to other Clark's."