LITE Chicago 215 West Ontario Street, Chicago, IL 60654

"Issue Description: "I recently visited Lite Club Chicago and had a terrible experience. The staff's disrespectful behavior towards me and my out-of-state friends was unacceptable." Sample Review: "My visit to Lite Club Chicago was a complete disappointment. The staff's rude and disrespectful behavior marred what should have been a fun night out with friends. It's disheartening to see such unprofessional conduct in a supposedly reputable establishment. I would caution anyone considering a visit to be aware of the poor treatment you might receive." I never forget that nightmare happened to me and my husband. Club bartender miss behaved we were just taking picture of our drink and he misunderstood we were taking picture of him. He just kept my phone and ran out without communicating. Even though all were around taking videos and pictures. I never had bad experiences before. Bad bad don’t go ever lite club."

"Terrible Experience at LITE Chicago - Rude & Aggressive Staff Ruined the Night I recently had the misfortune of visiting LITE Chicago, and I must say it was one of the worst experiences I've ever had at a bar. The bartenders and bouncers at this establishment were not only rude but shockingly aggressive, completely ruining what should have been a fun night out. From the moment my friends and I walked in, we were met with an unwelcoming atmosphere. The bartenders seemed to have a chip on their shoulders, as if they were doing us a favor by serving drinks. Their complete lack of customer service skills was appalling, and they made it abundantly clear that they had no interest in ensuring we had a pleasant experience. To make matters worse, the bouncers at LITE Chicago were nothing short of bullies. Instead of providing security and maintaining a safe environment, they seemed to relish in intimidating patrons. I witnessed several instances where innocent customers were unnecessarily subjected to aggressive behavior. It felt like being in a prison rather than a place to relax and enjoy oneself. One particular incident stands out in my mind. I saw a bouncer verbally and physically assault a patron for no apparent reason. It was a horrifying sight that left me feeling disturbed and unsafe. The management did nothing to intervene or address the situation, which speaks volumes about the lack of professionalism and concern for their customers' well-being. Overall, I cannot emphasize enough how terrible my experience at LITE Chicago was. The rude and aggressive behavior displayed by the bartenders and bouncers was inexcusable. It is disheartening to see an establishment that should be focused on providing a welcoming and enjoyable environment instead foster an atmosphere of hostility and fear. I strongly advise anyone considering visiting LITE Chicago to think twice. Save yourself the disappointment and potential danger of dealing with their staff. There are plenty of other establishments in the area that prioritize customer satisfaction and safety, and I would strongly recommend exploring those options instead."

"Bouncers can be a bit aggressive and short tempered. They charged $40 to go on a Friday night and there wasn't many people in the club either. Looking back the money wasn't worth it. I will say that they do play good hiphop music and have a black crowd on Friday."

"Worst experience I have had ever. Went with my friends for a Bollywood night. Went downstairs to the restroom but accidentally went to the wrong room because it is horribly misspelled. We went downstairs and came back upstairs, and sat at the bar because the entire club was dead. As soon one of us sat down and the bartender walked out and grabbed a security guard to kick us out for “touching stuff”. We spent 60 bucks and got kicked out for “touching stuff?” This is horrible and it shows how much they value customer’s experience. This starts from the owner and their norms and trickles down to management and the employees. Horrible experience, especially from being out of state. Waste your money and time elsewhere, this isn’t the spot to go."

"The music is awesome. Jose the host was very nice and responsive. I thought the club would look way better on the inside. Thought the seating would be much more inviting for advertising as a premier night club. When you do the bottle service they will come and see how much is left. If its empty you can't sit at that table anymore. Kind of humiliating. I do understand they want to make the bottle service available for others, but when you pay for a table you have to get 2 bottles. It doesnt say once you drink those bottles you loss your table. Make sure you ask for an itemized bill, and make sure if you do pay a deposit it is taken off the bill. The dress code was told to me and then I saw people wearing whatever. Parking is available close to the club which was nice. Gratuity is added to the bill, just keep that in mind. If it is your birthday the website says you get a complimentary bottle of champagne...I had to ask for it."