Petco

"Theres a caveat to this: the Grooming Staff is great. No complaints there, but this location frequently suffers from power outages, fails to honor their promotions, and it's floor staff has some of the worst conflict resolution skills I've seen as a customer."

"I called last week and left a message for grooming. I never received a call back. I called again yesterday, my number was taken and left on the groomers desk, so I was told. I was really looking forward to having my dog groomed there. I called today to get an understanding why I didn't get a call back. Not a good way to do business. (I am giving 2 stars because they gave him shots before and that was fine and there was great customer service.)"

"Crystal and Killian(sp?) are AWESOME! Friendly, professional, and courteous. Crystal gave me a great deal on a 60 tank and answered all my questions. My turtles love their new space! Thanks!"

"Packaging changes by the manufacturer (new colors) led to confusion and the wrong item being ordered. This was realized at the store and the item returned. The discount for picking up after ordering online was not available on the correct item for an in store purchase. HOWEVER the customer service in store was awesome and the assistant help me order via my phone to get the discount and pick up immediately. They certainly went the extra distance so I will certainly shop at this store again. Not just on price but on assistance from staff."

"First time visiting this location. Had an online order to pick up. lmpressed before I even walked in the door. There was a stretch of artificial grass in the parking lot. I thought that was a good idea compared to all of the dead grass and dirt I have seen at and near other pet store locations. Mulch appears to be a deterrent. So, my grand puppy does not usually want to relieve herself there. My visit was brief. I picked up my order approximately 15 minutes before closing with no problem."