Petco Grooming 940 Costley Way, Prince Frederick, MD 20678

"Staff was amazing! Bella was so happy."

"Although, I appreciate the concern for my pet MeeYah on 11/4/23, I requested that she receive a full cut. The stylist stated that if she appeared frightened, they would not do the cut. I was very angry to find out that THEY decided they could not provide the services I requested. The only way a dog is going to get use to cutting her hair is to do the job. If additional help was required, I would have paid for that. They did keep me updated throughout the process, albeit, I requested they cut her hair and eventually she would get use to it. At some point the dog needs a full cut. MeeYah is 6 months old and has her rabies shot. I presented her papers. I come to pick her up, she was given a puppy trim, it was uneven around her face, she did NOT get what I, the customer, requested, and I was charged $80.00 something dollars. I will NEVER go back to Petco for anything. If a customer requests a service and the dog has all vaccines, do the job. I can’t keep spending $80.00 or more for multiple visits so the dog can get use to the clippers. My dog will never get her hair cut. Not only that, I came in to pick MeeYah up stood there, for 5 minutes, another customer came in, and they immediately gave her her dog and even took time to chat, with me standing there. How inconsiderate! I even left the stylist a tip for her time. If anything, I need to be refunded for not proving a service I requested. This company works with multiple dogs and should be trained in how to handle dogs that appear frightened to get a cut. Beyond angry, Dr. Toye Latimore 301/325-5911"

"My dog was well groomed and smelled nice and cleaned with a bow to top it off. Pleased."

"Heather was very accommodating by giving me the first appointment of the day (8:30 am). My dog doesn't like the crate so I have to be available to pick him up as soon as he's done. He looked and smelled so good when I picked him up. Because of her recommendation on treatment and food, his skin issues are almost non-existent now. I do plan to continue to use Petco in Prince Frederick for his grooming needs."