Dollar General 215 Back River Neck Road, Essex, MD 21221

"This place is so unprofessional they closed thru our the day on some days then when they is open they telling people they closed win people just left the store why put up you closed at 10 pm if u closing the store early I got at this store 9:30 pm and just for one of the employees to tell me they closed . Store need professional and employees that wants to work ."

"This store is sooooooo much better then it was before. The new employees actually care to help there customers. I had this one employee name Annie she was so sweet to help me and my mother look for items we could not find. The store is cleaner and stocked way better. This will forever be my home store. The store manager and team I hope they see this and will continue to do great!!!!!"

"My mom and I were in there the other night. They close at 9 p.m. the woman employee came up to us a and told us to go up to the register because it was about to close. We walked up to the register and were then informed by the man cashier that the registers were already cut off and he was unable to ring us up... My mom asked him why would they turn off the registers when they still had customers in the store..... It was 9:0 2 p.m., which means he had to have turned the registers off before they actually closed in order to have counted out the money in the register ... . That's really poor customer service. Especially when they knew there were still people in the store... By the time anyone else reads this, they will probably have another whole set of employees in there anyway..."

"Incompetent, is an understatement. Waiting at store nearly 2 hours to resolve an issue, get a refund. Called customer service over 5 times and no help. Still trying to have issue fixed. Store clerk kept dealing with other people delaying dealing with my issue. Even with two agents!"

"12/12/2019: this location has been closed for about a week straight. The shelves are never stocked, products are always lined up in bins along the aisles and never put on the shelves. When ever they have items on sales they never have those items NEVER, they pull all the sale items off the shelves. This location has been with out tooth paste and body wash for almost a while month. For the most part the employees are nice but someone who knows how to organize and order properly"