The Watermark at Bellingham

"My mom will be moving in this week to an independent apartment. She is moving from Hilton Head, SC. A few years ago, I used to volunteer at Bellingham and knew how wonderful the community is. When I met Donna Rachlin, the Sales Director, for the first time to talk about moving my mom, my decision to only look at Bellingham was sealed. Donna has been kind, patient, genuine and approachable, offering me and my family a lot of guidance as we ready ourselves to move Mom from her home in Hilton Head in which she has lived for nearly 40 years. Donna, Loretta, Jane, all of the front desk staff, the maintenance guys Toni and Charlie, and the rest of the staff that I have said hello to are kind, friendly and accessible. I look forward to Mom spending her days with friendly neighbors and staff, walking on the nearby trail, eating good food and finally being close to family once again."

"My mom went in being able to walk, even though she had trouble. Upon returning home, she can hardly move and has completely deteriorated. She was there 5 days for PT. They didn’t shower her or wash her hair. They only gave her a “wash” in bed the first day. They reluctantly brushed her teeth once, and there was blood on the toothbrush when I went to visit. She was left in bed the entire time, and only received about 20 minutes of actual therapy a day. The staff is incredibly rude and neglectful, especially the night staff. All 5 of us friends and family members who visited witnessed all of this."

"I am thrilled with The Watermark at Bellingham. I was interested in moving my brother there after I became familiar with the facility when my brother-in-law and later my oldest friend moved there. After seeing the beautiful renovations and speaking with the staff, I moved my brother there from another facility in north central PA. Loretta Marino was wonderful. She handled everything for us and made the transition easy and painless. My brother is very happy there, and I am impressed with the care and attention to detail provided him. Thank you, everyone!"

"I am the Director of Clinical Operations for Curana Health. We partner with Watermark at Bellingham to provide primary and acute, episodic care to residents at this facility. The facility administration and staff are wonderful and have worked hard to create a collaboration with Curana to ensure high quality, value-based care is available for their residents. We enjoy and appreciate working with Watermark to keep their residents healthy and thriving!"

"They should be called Wonderful, not Watermark! The folks here are amazing, the facility is beautiful, and my parents have been welcomed by open arms. What a tremendous place and staff (Donna is the bestest EVER!) Everyone has been so responsive, the food has been fabulous, and the amenities are so great!"