DogiZone 501 East Gude Drive, Rockville, MD 20850

"Have been in the medical pet industry for some time now and after some years, majority of my clients have always have good experiences training their dogs with DogiZone. I’ve heard high compliments about their trainer Milton that I started to also recommend him, and whenever our patients/clients come back I always receive raving feedback. It’s awesome to know they have someone that is so passionate about their profession and see the results he’s helped created even outside of the facility. The years of experience and knowledge he has shows off and I love and hope to continue to hear the positive feedback I get from my clients that get to train with him!"

"DogiZone has been great! My dog Walter attended the two week training camp and I am now attending classes with him weekly. Walter is a 2 year old Australian Shepherd with a lot of energy, very vocal and can be leash reactive with other dogs. He basically wants to control every situation! He has done so well learning his commands and Dogizone has helped me to be able to control him when he gets overly excited by distractions. Shannon, Alex, Nathan and Sydney have been so helpful! I told Shannon that she is my therapist and when I am out walking Walter, I say to myself, "What would Shannon do?". The whole staff has been so helpful, friendly and so loving to Walter. They really care and want you and your dog to be the best you can be!"

"Look that they have done to my Labradoodle. Groomer absolutely unprofessional. First of all they are always booked, there are only two groomers in facility. You have to wait for appointment more than a month. The groomer is not listening. Yes, my dog had mats, but I asked precisely do not make his tale bold. The groomer made his face uneven, basically shaved his entirely body, but I asked to shave only his belly and sanitary aria, very slopy and unprofessional job. For $132 it is unexceptionable. We used this place a few years, but they change groomer and increased price from $95 to $132, no more."

"Avoid this place like the plague. Our dogs stayed here twice. The first time, they got kennel cough even after being vaccinated well before their visit. Fine - it happens. The second time they returned our dog with an injured tail. We didn't notice it at first because it was under the tail, but when she got home it was clear that her tail was bitten down to the skin and had no hair in a few places. When we had emailed them for an update, no one mentioned this. When they returned our dog back to us, no one mentioned this. When we asked why she was wearing a cone they said it was from "grooming" (we booked a bath for them). Their contract clearly states that injuries and illnesses will be paid for through their "Pet Insurance" scheme if you notice anything within 5 days of pick up. On day two we emailed them with pictures and they told us they would "evaluate it". I'm sorry - evaluate it when we clearly notified them before 5 days and it was clear it was from their facility? So now I paid a LOT of money for their staff to neglect her and to "evaluate us" for coverage for an insurance we paid for and followed their instructions on. Yea avoid this place - they will apparently lie to you and then deny you the services you paid for towards your peace of mind."

"Grooming services: Update! The company reached out and Lupe worked her magic and my pup looks great again!! Will define returned as they valued my business and pup. Last picture is how he was all cleaned up. I wanted to show how the company made a difficult situation right again. I had go return and give them 5 stars from the previous 1 star. I have been brnging my 9 lb morkie for regular grooming every six weeks since October of 2022. Our regular groomer retired last year and I thought to give this place a shot since it is so close to work. The first grooming was amazing! I was so glad to have found this place. Groomings after that were pretty good. However, the grooming he received 12 weeks ago was definitely a off. I thought, "we all have off days. It's ok." I took him back on Tuesday August 1. My friend helped me pick him up because I had an appointment with my child at the time of pickup. My friend warned me that he looked uneven and his furr was all choppy. The tail hair was mangled and he had hair clippings all over his body. I was really disappointed when I saw him and called plus emailed Dogizone. Besides the regular fee I always leave a generous tip because we appreciate the groomers. I wanted to know how could we address the situation. When I called to discuss the concerns, I was left on hold for several minuets and was told that management would return my call. It is August 5 and no call or email has been received. Although, I was emailed to schedule the next grooming appointment. The first three pictures show the grooming on August 1 compared to the fourth picture that shows the amazing job I was used to. Super disappointed and off to find a new groomer."