Petco 14100 Baltimore Avenue, Laurel, MD 20707

"Placed an order online for pickup waited for an 1 hour never received email to pick up so I decided to go inside a wait awhile. Plenty of workers on duty talking amongst themselves waited another 20 minutes. Got impatient and pulled my own order. Got register waited five minutes to be serviced, lady was not pleased I picked my own order. Apparently no one decided to check to see if any orders were being placed for pickup."

"I rarely leave reviews because I believe businesses deserve to have good days and bad days it’s just human nature . However, scheduled grooming for my Martha Mae. Britney, our groomer,is fantastic! We were looking for a new groomer and stumbled on a gem! Great job and I already scheduled the next appointment, every 3 months ."

"If I could leave a zero stars I would. I called to make an appointment 2 times. They took my name and number to call back and they never did. Called them back for the third time and they said that just come as a walk in. I drove for 20 min to get her and when I got there they said that they can not see me because I don’t have an appointment. I told them that I have made calls and I was told to come in, but the manager James told me that is nothing that he can do. He said that he has no idea of which of the employees worked the day before and has no idea of what is going on. So unprofessional, not even apologizing for their action. I took him to the Petsmart across the street, they are so much more friendly, and professional, they got everything I wanted done on the same day."

"The store is small and cluttered. Normally, I shop at PetSmart but the price for the cat litter was just too good to pass up. No issues with the staff - probably a woman mgr.- who took the cart to my car. Very pleasant."

"Brittney did an incredible job on my Pomeranian. She was very sweet and he looks amazing. I will be requesting her next time"