Petco

"The GM Daina is such a wealth of knowledge and I ended up purchasing the Petco Vital Care Premier Membership subscription which saves me so much money. Great customer service, awesome experience! And my fur baby loves it there. Now we’re shopping for a dragon! Fave location !!"

"Me and my son came in to get a fish and the lady helping us was awesome! She was super helpful,kind and patient with us through the process. My son raved about how nice our fish helper was . Really wish I would have gotten her name . But to the young lady who was working the front with the twist , thank you!!"

"I was at the store this evening looking for food options for my sick cat who hasn’t had much of an appetite. Kylie and another kind lady (whose name I unfortunately did not ask) went above and beyond suggesting a lot of different options and ideas to get him interested. I came home with, among other foods, a high calorie supplement for senior cats. I would never have thought to buy it because he’s 4. That did the trick!!! I have not seen him this excited about food in a while. I was very happy with the variety of food/ supplements in the store. And even happier with the interaction with these two kind associates. It was very apparent that they are both extremely knowledgeable and caring."

"Petco sucks!!! I decided to see if they had an item in stock for my pet but when I walked past the hamster area, I saw that the Petco employees were feeding oranges to the hamsters??? This really irritates me knowing that the employees are against protocol and are not educated on what hamsters can or cannot eat. I suggest you go elsewhere because they are cruel to animals. Petco please do better! This is ridiculous."

"Not as good as it used to be. There was a dead fish squished on the floor in the middle of the aisle. We noticed this early in our visit and forgot to tell the staff as we were leaving. The tortoise was stuck behind its water dish and looked exhausted as it tried frantically to climb out. When we told the staff their response was, “oh yeah, he does that.” Then someone went to the enclosure to help. So rather than shift things around in the tank, they’ll just continue to let the poor thing exhaust itself on a regular basis. The staff was friendly about it, but it just doesn’t make sense that it keeps happening. We haven’t been to this store is a long time, so not sure if it was just an off day or if this is the norm. Aside from this, we did see a groomer finishing up a session, trimming the paw pads of a dog. Both seemed calm and comfortable so we could tell she was doing a good job. Happy to see that and recommend the grooming here."