St. Elmo Spa
1 Pratt Avenue, Chautauqua, NY 14722
About the Business
St. Elmo Spa is a luxurious beauty salon, hair care, and spa located at 1 Pratt Avenue in the charming town of Chautauqua, New York, United States. Our professional and experienced staff offer a wide range of services to help you look and feel your best, including hair styling, facials, massages, manicures, pedicures, and more. Relax and rejuvenate in our tranquil and inviting atmosphere, where we prioritize your comfort and satisfaction. Whether you're in need of a quick touch-up or a full day of pampering, St. Elmo Spa is the perfect destination for all your beauty and wellness needs.
Photos
Hours open
Monday:
Closed
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"What a find! I was looking for a spa to surprise my daughter on her 30th Birthday. St. Elmos was the perfect spa! The entire staff was was so professional, personable and made our day so memorable! I can't express in words how grateful I was that they went above and beyond to make her day special. Kevin (#2) is SO personable and provided all kinds of area recommendations while answering all my questions, being from out of state. The facial that Allie did was the best one I've ever had, my skin never felt or looked so good. Her facial massage techniques from scalp to fingers was as relaxing as the massage not to mention all the processes of the BioElements custom blend facial we had! I had noticeable improvements immediately on my concerns that she concentrated on. Mikayla and Julie provided professional pedicures and manicures with soothing masks on both. Finally, the owner Julie, who personally takes so much pride in her spa, goes out of her way to make you feel special. She made sure we had space for our mimosas and charcuterie tray for the day. Also, that our timing was in sync with all of our services. We both experienced the Grand Retreat package and she was correct that I'll never go back to 6o min massage when you can have 80 glorious minutes of total relaxation with Kevin (#1)! He gives professional, relaxing and the best massage! The spa is very clean, relaxing and all around a great place. I would highly recommend if you are in this area. Even though it is a 2 hr drive for me, I can't wait to schedule more visits!"
"(Update)- That is not what happened. You spoke with my friend. According to her the woman at the desk stated “You can venmo her or get her lunch.” As for one human error- that is unfortunately one of three incidences. It is unprofessional to run someone’s card without their verification. You charged me for services I did not know I was being charged for. It is your employees responsibility to verify with the customer of what they are paying for. I signed for the heavenly escape package. You tacked on the additional massage without my knowledge or consent. I am sorry that your employees struggle to run your front desk effectively. I hope you are able to train them properly to avoid similar situations in the future. I will contact you for the receipts- one with my signature and one without. Great massages and facials. The front desk staff needs additional training. They are disorganized. They incessantly reminded us of our appointment, yet they botched payment. My friend and I explicitly asked to split payment, but they failed to do that. I have a charge on my acct that I did not verify. It would have been a great experience, if it wasn’t for the front desk."
"My sister and I went for massages and reflexology sessions. The technician's shorted us on time, thinking we weren't paying attention and that we were ignorant of how spa services are provided. The receptionist listened to our concerns and adjusted our fee accordingly. However, we felt disrespected as though they would have rather not performed the service at all. If the masseaus would rather not provide services during the off season then the facility should not book appointments during that time. The two stars are for the cleanliness of the facility and the professional manner of the receptionist."
"This was a wonderful massage experience! Julie and her team were amazing. My husband and I both had massages. Kevin and Sara had incredible technique. The rest of the facilities were beautiful. Wish we’d had time for more treatments! I’d highly recommend!"
"This was an excellent experience. I highly recommend St. Elmo’s Spa. I booked a pedicure for my Mothers 80th birthday. She had some concerns and Julie was absolutely wonderful addressing them with grace and dignity. Samantha was also wonderful, she made my Mother feel comfortable and it was a great experience. Words fall short to express how grateful I am to Julie and Sam for today."
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