Bruegger's Bagels Pittsburgh, PA 15231

"The woman who always works the morning shift is the best. I've been coming here for years and she always makes my day better when I see her. She is friendly, efficient and and the hardest worker in the airport. She MAKES this location great by keeping a long line running quickly and smoothly."

"The food was prepared very Quickly and they took the time to make my farmer's bagel sandwich Just the way I Wanted it."

"*update* They over charge people and have poor attitudes. Nothing has changed this entire brand is hopeless. Did they give me my money back? No they didn't care. AVOID THIS CIRCUS I've been here at least 100 times and every. Single. Time. They find a way to mess up the most simple of orders every time their success rate is 0%. A plain bagel with plain cream cheese un toasted. They'll toast it and give you an everything bagel and not care. Brueggers is low but this is the lowest point of customer service and quailty. Not a single thing they've done is ever correct. I'll give them one thing they're consistent in their stride for mediocrity."

"Title: Unprofessional and Distracted Staff Ruined the Experience Rating: ★☆☆☆☆ I visited the establishment on 07/19/23 to grab a bagel sandwich, but what should have been a simple and pleasant experience turned into a complete disappointment. The gal who made my bagel was doing a decent job, but her excellent service was overshadowed by the unprofessional behavior of another staff member, whom looked like and was obnoxious like "Pippi Longstalkings." Pippi seemed more interested in playing on her phone than doing her job, which was supposed to involve cleaning tables. It was beyond irritating to witness her blatant disregard for her responsibilities, especially when she was busy distracting other workers as well. The atmosphere she created was far from what I expect from a food establishment. I came to enjoy a bagel sandwich, not to be surrounded by employees who lack focus and professionalism. It's disheartening to see that such negligence is tolerated by the management, as it ultimately tarnishes the reputation of the entire establishment. The fact that this behavior occurred during business hours is unacceptable. Customers deserve a pleasant dining experience, and the staff should be dedicated to providing it. Instead, I was met with an obnoxious and disinterested staff member, which left me questioning the integrity of the place. I sincerely hope that the management takes this review seriously and addresses the issue promptly. Hiring employees who genuinely care about their jobs and the customers they serve should be a top priority. Until significant improvements are made, I cannot recommend this place to anyone looking for a satisfactory dining experience."

"Coffee machine isn't working ( how? Why?) And IF YOU HAVE ANY ALERGIES: YOU WILL GET SICK! They use the same utensils for every single order. I counted 5 diffrent flavors on my plain / cc bagle toasted. Good luck!"