Pottery Barn Outlet 1731 Carl D Silver Parkway Central Park, Fredericksburg, VA 22401

"Please believe the 1 star rated comments. The staff are not as helpful as they used to be especially Ashley. I wish they had more outlet locations in northern Virginia where you don’t have to drive to Fredericksburg"

"We have been coming to this location for years and used our purchases to furnish two homes. Unfortunately things have really gone down hill and we likely won’t return. The staff, who used to be great, are lazy and unhelpful. They’ve also instituted policies that make it near impossible to hold an item or even make a purchase over the phone. Offering a two hour hold to customers who will likely need to use I-95 is just not reasonable. Maybe we’ll return once the economy turns and this place becomes pressed for business but, for now, this outlet and its rude staff are not worth the drive."

"Great experience at the pottery barn outlet. I found the couch I have been wanting at half the price! And the staff was super kind and helpful. They helped me look for side chairs to go with my new couch."

"Both sofa and bedframe arrived with tears that weren't originally there. No assembly instructions or proper number of screws. Was told by PB to go to Lowe's..."

"Do not like shopping in Pottery Barn outlet because the prices are way overpriced. When you go into the store there are never any other people except employees. Their prices are ridiculous for dishes, utensils and bedding. They do have some nice furniture pieces. I personally purchased a bowl that caught my eye and only picked it up because it was 50% off, which was originally $16.00 ($8.00 sale price) . Even the clearance items are reduced to ridiculous prices. Will not shop again there!"