Captain Fish & Chicken

"Great experience everytime. Excellent service and fast food. Over 100 visits"

"Food was excellent. Order took a little longer than expected and there was no dine-in, so I went to a local park pavilion and ate. But the food offset those inconveniences."

"I used to be a regular customer but stopped eating out due to the pandemic. I decided I was going to try them and see if I still liked their food, and I did although I got sick from eating cod fish (which is why I never order it but that's a body issue, not the store issue). My issue w the store now, customer service. I called and had a guy tell me to hold only to be placed on hold for 15 minutes (yes, 15 minutes before I finally hung up out of frustration). Tried to call multiple times after that, nobody answers. I drove there and went in, the guy (who placed me on hold indefinitely) takes my order wrong and I end up paying for fish that made me extremely sick, nvm the fact that I clearly paid for catfish and not cod. I've had several run ins with the owner of the store, never had a bad experience and super friendly! However, this whole experience was so frustrating that I just cant see myself going back even though I know it was mostly the customer service experience with the one guy who was working that day. If not eating there means I can avoid what felt like complete disregard for me as the customer, then so be it. Sad to say this now, I really used to love this place but the customer service experience in this case was just as important as the food. I'd go back if I knew for a fact I'd never get the guy I ordered my food with the last time. The date I went in was (1/24/2021) after 6pm, I don't know the guy's name who was working the register that night but if he's working, I'm not ordering. (4/28/21) Went back twice since my earlier experience. Haven't ran back into the guy from my past experience & haven't gotten sick since then!! Love it, the food is so delicious and always fresh, never tasted "old" food from them."

"The staff was nice and friendly. The food came out quick and hot. The fish wasn't seasoned enough for me but still good, fries were good."