McDonald's

"Waited in drive thru lane for 5 min with no one answering while other lane got 4 cars that came after me drive on thru. This is not the first time that’s happened here. I backed out and parked to go inside. An old couple waiting to order gave up and walked out. I stood another 2-3 minutes with no one coming to counter or even acknowledging me."

"Went there at lunch time, their busy time. But the wait was reasonable the people were nice and friendly and the food was hot. It may not always be the case but it was today and I was quite happy. The food is what it is."

"Who is in charge of this location? Absolutely terrible service. The guy in front of me was being flipped off by these two heavy black women working, because they got his order wrong. I sat in the drive thru for 10 minutes they completely ignored me and the lady behind me. We beeped they laughed and continued to stare at their cell phones. I Suggest you review tapes and discipline your employees."

"My husband and I have been to many McDonald's in the state of Pennsylvania, and the location here on w26th Street is by far our BEST experience! The manager alone is why I chose to make a review. Soo many people complain about the service as slow, but they fail to realize how fast paced, and LAZY people are...and they all go through the double laned drive thru!! Because of that, it slows down the one on one service, but the manager at this location was doing her best to keep up. She was taking orders, giving out meals, running good out to cars and conversing with customers. She is the true definition of customer service. Because of her alone, I would continue to return!"

"I was sitting in the first drive-through lane for a long time. Everyone in the second drive-through lane was going through smoothly while I was being ignored. Some cars had to back up from behind me to go into the second lane to pass me, there were about 10 cars that got in front of me and there is no excuse for that. I am really tired of the lunch staff being lazy, and especially disappointed in the younger staff, and their terrible attitude and condescending rudeness towards customers. The fact that everyone can hear them talking badly about the people that are in the drive-through baffles me that a manager would allow these conversations to go on. The food quality is subpar, and they are always under cooking fries with no salt, which makes them taste stale. I cannot believe that you have figured out a way to fry fresh fries and have them come out stale and soggy. I have never been to McDonald’s that does this. At least the night staff knows and understands how to cook and salt fries, and for that, I am willing to overlook the inappropriate touching and embracing from behind, that happens in the drive-through windows between the women employees/management. I hope you realize that we can still see behind the mesh paper you have put up for privacy on your behalf. I can’t even believe I have to leave this review. Incredibly disappointed. It is very clear that management is not on the same page."