S.A. Little & Co.

"I saw this store after existing a restaurant accross the street. I’m looking to replace Ethan Allen pieces that haven’t aged well. I got really excited when I came across this local furniture business. When I walked in the store I looked for an associate. I notice a woman in the back corner quickly sitting down. She didn’t greet me. I found a nice sized dinning table that had options to customize the center material. I wondered if it was available in an Oval shape. I looked up at the woman, she immediately looked back down at her desk. I walked about half of the store towards her to see if she would acknowledge me, the only customer in the store. She never did. I said have a nice day. At least she responded. I can’t help but think there was something about my appearance that made her believe it wasn’t worth her time to at least say hi I’m sitting over here if you have any questions. I hope no one like me ever patronizes this establishment. Their customer preference is blatantly obvious."

"Went in to look for end tables for my sofa. I found 2 beautiful Amish end tables. I happened to mention that the 2 end tables would look good with my white linen couch I purchased for pottery barn. The man who works there yeld out across the room at me “ Sorry to hear that” meaning sorry to hear that I had purchased the couch at pottery barn. It literally shocked me!! I was surprised that a store owner would treat a customer like that. I was getting ready to spend over 1,000.00 dollars in their store. I just ignored and him. My wife grabbed me and said let’s leave and never come back. I recall being treated very rudely once before going in that store. They seem to look down on people. Very sad. Never going back there again and letting all my neighbors who shop there how I was treated."

"We have really appreciated the many pieces of quality furniture we've bought through the years, Pam has been wonderful and great to deal with, we love Littles❤"

"Bought a wonderful convertible crib from S.A. Little & Co. Love the quality and the employees were always polite. I have a problem with the service overall. I spent over $1,000.00 on a piece of furniture and it clearly specified a timeline of 8-10 weeks for completion. I thought this to be long but worth it so I accepted the contract. The item was only ready for pick up after waiting for 13 weeks. I found this to be unacceptable as how if I happened to be 3 weeks past a deadline for the funds then it would be a breach of the contract but they were fine with the terms being changed on their end. I was offered free delivery that would have normally cost $70.00, but I would have to wait an extra 3-4 days. The fact that S.A. Little did so little to accommodate me or offer any type of discount due to the tardiness and inefficiency on their end was appalling. I will never do business with this company again and cannot recommend their services."

"Excellent quality furniture--all solid woods--representing various artisans favoring clean, solid design. Knowledgeable and friendly staff help guide you through the many custom options available. While not inexpensive--the quality of the goods is immediately apparent--it does represent uncommon value given what you're paying for. If there is a comparable store in the greater Frederick area, I have yet to find it."