The Casino at Nemacolin

"I visited on Saturday night before Christmas Eve with my wife and 87 year old mother. We spent over 2 hours playing various slot machines. Overall, the experience was rather disappointing. There wasn't a large crowd, which was nice. Everything was clean and the staff were very friendly. They are in the middle of a renovation, but that area was sectioned off and didn't impact the experience. It is a nice building but it is a rather small casino. I did not have any drinks, and the bar wasn't busy at all. There was a band playing. Kudos for the live music. They played very recognizable songs that should make you want to sing along. However, the band was not good at all. The music seemed rather tired, they were not singing in key, the harmonies were off, and weirdly, the sound of the band and the sound of the slot machines clashed. The individual instrumentals were good, though. There were slot machines that were removed, leaving wooden bases and an overall unfinished look in several areas. This was understandable due to the renovation. However, there were many machines that were marked out of order, some with a nice sign, some had sheets of paper taped to them, and some that were just powered off. Not very professional or inviting. Overall, people did not look like they were honestly enjoying themselves. Rather, it appeared they were going through the motions. I also noticed the machines had a very tight payout. This wasn't only from personal experience but from watching others around me on various machines in multiple areas. Well-balanced odds would at least keep you sitting at a machine for a little while, with some give and take a expected. Their machines did all the taking. Yes, it's gambling, and yes, there's luck involved. Casinos should be an experience, a destination, for entertainment and fun. This venue was not very entertaining or fun. I recommend spending your hard earned money elsewhere if you have that ability."

"Me and my brother go 3-5 times a month never a change slots continue to take all of our money. They say it's new owner now and she has those machines so DARN tight....we use to win all the time nothing big of course but we would win..NOW CAN'T EVEN GET FREE SPINS OR SPECIALS AS AND IF IT WAS A HIT IT WOULD BE 5 CENTS FROM A 1.35 BID.IT USE TO BE FUN TO GO THATS WHY WE WENT SO MUCH..AND THE LADIES THAT WALK THE FLOOR ARE SUPER SWEET..BUT WE WILL NOT BE GOING BACK THE LAST MONTH OR SO HAS BEEN TERRIBLE NO WINS for anyone but yet the speaker above says another jackpot winner and uS few guests all looked at each other wondering who won. Than guard told use that's just a recorded message saying that on a timer..WOW THAT DID IT FOR US... WE WILL NOT BE RETURNING!"

"The Nemacolin Resort is amazing but the casino has fallen over the past few years.. Rude stuff members that seem hateful and prejudice towards black people, pit bosses that would laugh when I would lose 10’s of thousands of dollars, and upset when I would win.. They will also ban high rollers if you’re of color and dispute their wrong doings.. It’s a shame how they treated me much as business I gave them.. I hope the new management rids out a lot of the staff who brought the casino down… But definitely go to the resort the staff are all nice and helpful"

"Very sad casino. Granted we did visit on Thanksgiving day, but it was just unimpressive. Didn't even come close to winning anything on the slots. The best time we had here was sitting at the bar and playing video blackjack (which by the way the bar was not cheap, definitely not free drinks)."

"This was a cool little casino but the tables wouldn't run until late afternoon. Also the restaurant. I got there at noon and had to sit at a bar to eat. If your going to have a high class hotel right next to a casino you would think the casion would be up to the same standards. Wasn't impressed. Staff was friendly."