First Choice Federal Credit Union

"Very friendly staff. Helpful and courteous. Explain things in detail."

"First Choice FCU New Castle, Pa; the Butler Ave branch specifically, is the ABSOLUTE BEST PLACE TO DO BANKING !! I’ve had accounts at more banks than I care to remember. And this place, this is THEEE place. I’ve gone through moving, getting my car totaled, u name it I’ve been through it recently. My favorites- Maureen & MaryLou, the best kinda women this planet has to offer. They weren’t just there to help me figure out financial situation- they cared about me on a personal level. They treated me like a human being. And better. They deserve more than high reviews. A raise, hmm? I wish there were more people out there like these gems :)"

"They lied to me....total scum."

"Friendly and helpful workers"

"I used to hold this institution in high regard, and have been a member since it was B&O FCU in downtown New Castle. Today, I've had enough of their "courtesy"s. This year alone, their courtesy's (fee's) have extracted $1,245 out of my accounts. Instead of just declining a transaction, their system finds other funds in your accounts and transfers it. After that, it charges you $5 for a transfer fee and $30 as a courtesy. They do this so you don't get embarrassed while your in line at Wal-Mart, and you cannot tell the system to just decline the card. It auto-transfers without authorization. I should have paid much better attention to my account. Who knew? In 2018, they got me for $1,920 in courtesy fees. LOL. Crooks got me for $3,165 in 20 months."