The Home Depot 3750 Commerce Drive, Halethorpe, MD 21227
About the Business
The Home Depot is a renowned retail institution located at 3750 Commerce Drive in Halethorpe, Maryland, United States. This versatile store offers a wide range of products including furniture, hardware, home goods, and more. With a reputation for quality products and excellent customer service, The Home Depot is a one-stop shop for all your home improvement needs. Whether you're looking to spruce up your living space with new furniture or tackle a DIY project with top-of-the-line tools and materials, The Home Depot has you covered. Visit us today and discover why we are a trusted name in the industry.
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Location & Phone number
3750 Commerce Dr, Halethorpe, MD 21227, United States
Hours open
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM
Sunday:
8:00 AM - 8:00 PM
Reviews
"Quick in and out. Went in for some snow salt and as snow was slated the next morning, they had it right at the entrance. Also helpful staff."
"I went to this location trying to ask for help to purchase a microwave. The guy was condescending on his cell phone looking at unprofessional items on his phone on the floor back near appliances. When I approached the gentleman and he was wearing a home Depot vest implying that he is an employee there however he stayed he is not. He's for HVAC and he cannot help me with a condescending voice and no sense of urgency. He stared at me thinking I would just go away. I politely ask for help and he says I can't help you. There's nobody here. I was absolutely horrified with the way he approached me talking to me that way. I finally walked around. When I talked to lay on the floor she said she was the manager. I was not happy with them letting him sit on the floor like that on his phone. Looking at a professional and willing to help customers. They said they will address it later. However the way they talk to me seems like they don't care. I walked up to the front asking for the store manager. Come to find out the one gentleman I was talking to was supposedly a manager Isaac. He looked at me like he was tired and did not want to be there and said I will handle it later. Not wanting to help anybody when I'm a customer trying to get help to purchase the item. He stated he had to get my information before giving me his boss's information which is completely unacceptable. After asking 4 times he finally gave it to me. I'm absolutely horrified. I have multiple rental homes and I'm not going to do business at this home Depot anymore. I'd rather drive the extra 5 minutes to other locations out in the county where everybody's more professional and seem like they're willing to help."
"I've routinely shopped at this Home Depot since moving to the area and every experience has been positive. The location is convenient, there is plenty of parking, they actually put barriers up so people don't park illegaly in front of the store, and every time I've visited Customer Service for an order pickup or return the folks working there have been efficent and the line moved quickly. Whenver there's something not on the shelves, someone has always been able to quickly retrieve what I needed. There's lots of decent Home Depot stores in this region, but this one stands out as one of the best."
"Good customer service is nonexistent. We went to order our blinds and I was appalled at the fact that two or their employees pawned us off on each other. They argued about who would help us and non of them got up to help. We asked for a MOD to help us and she told us to sit and wait. We waited for about 25mins and no one engaged us. We ended up leaving this location. Don't waste your time going to this location as I don't think they value customer business!"
"This location a lot of items that are organized in the store. It has many selections of good quality stuff at decent prices. I had an issue in the paint department with the employee that apparently refused to even address me when I was standing there waiting for service. I returned a few days ago and was blown away with Kim in the paint department who was great and was knowledgeable of her job. Atta-girl for her! She is the reason I like to give the stores a second chance. Home Depot needs to keep her happy because I bought $300 worth of paint from her as opposed to going to the other paint store."
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