Cre8tions 6214 Elmhurst Street, District Heights, MD 20747

"Let me just begin by saying, the address listed here is incorrect. The place is actually a house on a regular street that was transformed into a salon. I had to call once I pulled up to ensure I was at the correct location because It didn’t look like a typical place of business on the outside. I made an appointment from the link on their Instagram page where your not allowed to choose your own nail tech as a first time customer. One is randomly assigned and you have no idea who they will be until you arrive. The nail tech I was given was a quite rude and standoff-ish. He was at least 15 mins late for the appointment and didn’t apologize for being late or even greet me when he walked in. First thing he said to me was “you waiting for me?” Meanwhile this was my first time at the salon and I didn’t even know who he was. I asked him to freestyle my designs since I was going on vacation and didn’t know exactly what I wanted which he rudely told me he didn’t freestyle. I then showed him an idea of what I wanted from the Cr8ations IG page and he told me that wasn’t his work with an attitude once again. I then asked to see some of his work so I could choose something. He told me to pull out my phone again and go on his IG page to look. Not to mention after just one week, one of my nails are already broken and a crystal fell off. I tried to support this salon since it’s Black owned but the customer service is awful! My nails looked nice when the nails tech was finished but as I said earlier, one broke within a week. Had the customer service and professionalism been better I would’ve brushed the nail break — off and returned for a repair but I don’t think I’ll be returning due to such poor customer service. I didn’t feel welcomed or comfortable at all. Treat your new customers better in order to gain consistent clientele. Going to the salon is more than just a service, it’s an experience. Make it a fun, polite and positive one and you’ll have loyal tipping clients forever!"

"The first time I went it took around 4 hours for a mani pedi. The second time I went I waited for 45 minutes - during that time I called someone else and booked an appointment to go there the next day. Everyone who is saying the management is unprofessional. It's spot on. I would've loved to help, but she honestly did not seem to care about money walking out the door. Other black owned options: Sassys (okay - not great because you have to get the right person but will service you on time and treat you well) NailBed and Bar (exquisite) I hated to write this honestly. I want us to do better...but this aint it."

"I’m all for supporting black businesses, but I went in today to try it out, but there was only 1 nail technician and he refused to assist me because he had an “appointment on the way”. Which I understand, but offer me some alternative. Then as I walked out he was snickering. What was so funny exactly? Regardless, I wasn’t trying to argue to be childish back with it, but it rubbed me for sure the wrong way I will never go back into this place. Which is sad because I’m definitely a loyal customer and I wanted to see what skills the shop had to offer."

"I have been here three times now and I love it. I had been looking for a black owned and operated salon for a long time. I have tried a couple of others but they just weren't right. This place is great. Carine has done my nails each time and she is great. Very sweet and talented. She was able to get me to try something new and I love it. The best thing to me is the environment. I felt so comfortable. Everyone who works there walks in and speaks to everyone. There is laughter and joy throughout the shop. I love understanding what everyone is saying and not wondering if I am being talked about. No shade to the Asian salons but you all know what I am talking about. I must give a shout out to the music. I sit there and sing along with every song. It is not a bunch of B's, h@# and ni#&as either. Just good music. I drive 45minutes to get here and will keep coming proudly. I have to say it really annoys me when I read reviews that say they had one bad experience and denounce an entire race of businesses. If you didn't like the service you got from one black person does not mean all black service providers are bad. We go to bad non-black businesses all the time. We don't then say 'this is why I don't deal with white/Asian/latin businesses '. We just go find another business. Please let's cut our own people half the slack we cut others."

"First off, Google lies because they are definitely open.. I ADORE the entire staff! They are ALWAYS professional, yet open, friendly, and down to earth. The shop, itself, has a wonderful and efficient layout; unlike most nail salons that stack their nail technicians and cosmologists on top of each other.. I HIGHLY RECOMMEND this Beauty Bar. They are full service: you can get your hair, hands, feet, lashes, brows, and waxes here and they are entirely Black Owned and Operated. Don't trust the bad reviews. ..I have NEVER had any issues with management. They NEVER have inappropriate conversations that one could "expect". And, I'm going to tell you this: if you walk in there with a snooty attitude, it will be dished back to you. Approach people the way you want to be approached and treated... Period."