Carmen Ezzo: Allstate Insurance

"Great help from our agent, she was very helpful and courteous."

"Since I've been with Allstate Insurance I haven't had any issues concerning claims ect. I love the quality of service they offer, and the professionalism of their staff. I am very pleased to have them as my Insurance company."

"Such an easy and considerate way to purchase insurance from this agency. Polite, understanding and easy to communicate with. Thanks"

"The staff is not very knowledgeable of there policies discount offers. I was informed of savings but I was not given them. I called and was informed of savings for automatic payment but I didn’t receive it. I was informed after “my” third call I was not eligible for the savings until after my renewal next year. But as licensed agents they should of known that before telling me that when I signed my contract. Even when the adjuster came out he submitted information that was inaccurate and I corrected the information; which made my policy going up slightly I am okay with that. But the other money differences in the dollar amounts and savings didn’t reflect on my bill. All they do is shoot you a bunch of numbers that really only makes sense to them not the policy holder. I even asked the agent for the number to headquarters and she told me that I wouldn’t be able to speak to anyone because they would only connect me back to them. So, who are you supposed to talk to when you have a consumer problem and your assigned agent is who you have an issue with?"

"Carmen Ezzo Insurance makes getting home, auto, and other insurance very convenient. They greet you by name when you call and almost everything can be done online. Their rates and coverage are very good compared to most other insurance agencies. Unless something changes, I will be a customer for a long time to come."