Charleys Cheesesteaks and Wings 3351 Corridor Marketplace, Laurel, MD 20724

"This has to be the worst Charley's I've encountered.The manager here is rude and dismissive. They messed up my husband's order and when asked to correct it, she said no and became very argumentative with him. The young lady working with her wanted to fix him another sandwich but the manager said no. A refund was issued and dinner was ruined. NEVER AGAIN!"

"Primarily meant for carry out. The cheeseteak was tasty but had too many toppings for my liking and was overstuffed in the bun making it messy to eat. The fries were hot but had zero salt on them which was dissapointing. More dissapointing was no seasoning on the tables, and no ketchup."

"The laurel location usually has great food! My only issue is today, I ordered a plain sandwich with only pickles and the person creating the sandwich put my protein on the wrong sandwich. I watched as the cashier caught her mid error. To my surprise, I watched them both attempt to take the protein from the wrong sandwich to mine. Lettuce and condiments were transferred too. I was horrified. I absolutely hate lettuce and Mayo. The staff presented me the food as if nothing had went wrong. I then had to inform them that I have a clear view of what happened and I do not consume those toppings. I’m truly disappointed in the staff today. I understand not wanting to waste food. I just feel as though it should be used for a sandwich that has the same toppings."

"Hubby and I went here a couple of weeks ago and had an terrible experience. He ordered a chicken Philly cheesesteak, what we didn't know was that it comes with hair. The manager made me send her a pic before she offered a partial refund for the sandwich only, when it was a combo. Horrible customer service."

"I had Charley's for the first time recently and it was phenomenal!! So I was ecstatic when they opened here in laurel. The restaurant is very clean, nicely designed and layed out. the staff is friendly, and helpful and The food is amazing!!! The cheesesteaks and wings are definitely great if you're in the area check them out.... oh and grab a lemonade!!"