Subway 7216 Muncaster Mill Road, Derwood, MD 20855

"They machine went down while one of the workers was making my sub , the Chinese lady who Im assuming is their manger started yelling at me because I didn't have cash and couldn't understand English when I was telling her I can only pay with Apple Pay."

"After Grubhub order was wrong I called the store for information. The store called me back five minutes later and badgered me into trying to take a replacement order. I had to tell them four or five times I wasn’t taking their food and then I was canceling with GrubHub."

"Was there on 6/14 around 6pm. Very rude employee. She was annoyed. If she doesn't like working there, I strongly suggest a new job for her. In closing. The place was dirty and the subs were sloppily made. Avoid 0/5"

"Very rude employees. Attempted to order lunch today with my son. Was rudely told she would not take our order without a mask on. We are there from Western Maryland where no mask are required anymore. I asked if she had some that we could put on and she abruptly said get out and pointed to the door. So we left. Keep in mind both employees had masks on and were behind a full plexiglass counter but if we had a mask, after ordering we could have sat down and ate in the dining area a mere eight feet away from them without a mask on. I’m sorry but this is just plain stupid at this point people."

"I come to this subway a lot, and NEVER had issues. But today, I asked for THE SAME THING and, both of the ladies here gave me and my mom and attitude, they cut the bread wrong that it was FALLING APART! When we asked to speak to the manager both ladies refuse to call him/her, and when ask what their names was, they also refuse to give their names, they just kept on giving us attitude. We had to leave and buy at a different restaurant; is absolutely disappointing that, they threat returning customers like this. UPDATE: I went back today, the manager was in today and, I explained my situation from the week before, she listen to me, she made my sub! She apologized about what had happen and made me feel welcome again to the store! I was honestly debating wether or not to come back but I’m glad I did because the manager was EXTREMELY NICE! 5 stars for a great manager! She knows how to keep costumers happy"