Ulta Beauty

"Customer service was terrible. Was not greeted, and no one came around to offer assistance, but it was at least 4 saleswomen talking in a group. Definitely different than Sephora."

"Jessica at the register was so kind, sweet and fun! I wish I remembered the name of the other girl who helped me find the men’s section for gifts but she was also very sweet and patient! Thanks ☺️"

"I went into this store yesterday to purchase new makeup to fill up my make bag. When I entered, no one greeted me at all. I started looking around as I have never been to this location before and not one person asked if I needed help. It went on for 10 minutes of being in the store with no acknowledgment. I decided to leave, I refuse to spend my money in a makeup store where no one spoke or asked if I needed anything. The store was not even busy which made it even worse."

"The best Ulta experience. The young ladies in this store welcomed me with smiles and a greeting when I entered the store. When I looked confused I was asked if I needed help and I definitely did. Jordan found the perfume I needed. The smiles, World Class Customer service was definitely priceless. I appreciate it as a customer. Thank you Annie, Jordan and Dominique for being awesome. You made my day. Keep being beautiful and don’t dim your lights for anyone."

"I had to leave a positive review for this store and specifically Jordan. She is always so sweet from the moment you walk through the doors. She smiles and greets every person who enters and makes you feel welcome. My checkout process was seamless and we had great conversation. All of the ladies here are very kind and patient. This is the only Ulta I come to. Keep up the amazing work!"