Bank of Charles Town

"Mikayla and destiny at the martinsburg wv branch helped me with precision accuracy and swiftness. Greatful for them and their help"

"Jasmine is such a great employee, I went in to get cash back and she made the process super easy and fast. Super clean bank as well. I can tell the company has great customer service initiative! Keep up the amazing work guys!"

"This bank has been amazing. We've had a dilly of a year; fraud issues, traveling far and wide, major purchases and sales with complications not arising from our bank, and they have seamlessly guided us through and protected our funds every step of the way. They've found ways for us to achieve our goals. Their service is stellar. The manager, Ms. McGarrah, is top notch. Every employee who helped us has been outstanding. I can't recommend them enough."

"Makayla is the best!! Excellent customer service!!! She goes above and beyond taking care of customers needs. She is super patient, kind, friendly, helpful and a joy to talk to. A great asset for your team and company!"

"I've had a pleasant experience over the phone, walking in to the branch and going through the drive thru! Everyone is so friendly and they always have an answer for any questions I have ! I also love the app and the mobile check deposit so quick and easy! I'm definitely pleased that I chose Bank of Charles Town as my bank !"