Sonesta ES Suites Malvern Valley Forge

"Stayed here due to my dog needing specialty Veterinary care at a local facility. The hotel staff were extremely friendly and helpful, room was clean and very spacious. The kitchenette is why I ultimately chose this location, and it did not disappoint! Really pleased with the location as it was walking distance to stores and restaurants. The only critiques I would have are…the breakfast wasn’t great, but I came in knowing that and prepared most of my breakfasts in the room. Wasn’t even a big issue. Noise from the other hotel guests and the pickle ball center across the street (that doesn’t close until late, around 10-11PM) was the bigger problem I had. I had to put headphones on to drown it out. Overall though, I would recommend this location if you’re wanting a friendly location to stay with big rooms and amenities close by. I’d return."

"The room was nice for a long visit due to having a kitchenette with dishes/pots and pans, living room, walk in closet and bedroom doors for privacy. The walls were a bit thin and a few people in adjacent rooms had pets which you could hear."

"This place doesn't deserve a star. It was the filthiest place we have ever stepped foot in. The customer service was non-existent, the first room they gave us was had the door open for who knows how long, and the second room.that was given to us had a cockroach, a carpet that hasn't been cleaned in years with stains and junk all over it, ripped furniture and disgusting countertops. We didn't even get to the bathrooms because we left and got lodging somewhere else. I cannot say enough how disgusting this place was."

"Would not recommend to anyone- the pictures online are probably from 10 years ago as the building and rooms are outdated, deteriorated, and gross. We booked two different suites and encountered different but equally frustrating issues with each. We also booked through VRBO- not sure why they would allow this dump of a place on their website. For the first room, it smelled like cigarette smoke and the front door and stairway space was littered with cigarette butts, no effort by cleaning staff to even sweep them away. I tried to open the windows but two of the screens had holes in them which quickly let in insects, so we had to close up. Both showers had hair in them and miscellaneous hair around the bathroom. The paint around the bathroom was peeling off and there was clear issues with mold that they kept painting over. One of the pillowcases on the bed had makeup on it, not sure if the room hadn't even bothered to be cleaned or if this is how they come. We ended up only staying one night and then checking out early due to the smell and uncleanliness. They did return our money for the second night when we pointed out the issues above. For the other room- the other part of our group came at 6pm (check in is at 4pm) and their room still wasn't ready, had to wait 45 minutes to get a room 'cleaned' and then were put in a different building than us, despite the rooms being booked together an assurance that they could be next to each other. Their room didn't smell as bad as ours but still wasn't clean. The outside of the buildings clearly weren't cared for either. You could see the rot and mold and where they just kept painting over it. I felt bad because the staff weren't unfriendly but you could tell they get complaints a lot and like they almost know they're working for a shady place. Find another mid range hotel or spend the extra money and get a place where you can actually lay your head down."

"Do NOT recommend at all. First room was disgusting - floor not swept and dirty, room smelled musty, hair in bathroom, stains everywhere and faucets that barely drained. The hotel is clearly dated but was dirty on top of it just clearly being old. Moved to a better room but still not great. Had some friends there with similar complaints on top of their pullout couch mattress being stained and filthy. We ended up checking out early and spending our final night at a Fairfield by Marriott that was clean and could finally relax in. On top of that, the pricing for this place was not any cheaper than area hotels. The Fairfield was actually cheaper. Did NOT expect this for a $150/night place. Only positive was they did work with us to get a refund, we just needed to have Expedia initiate it. My advice - spend the same amount of money and stay somewhere that’s not filthy."