Chick-fil-A 1680 Wesel Boulevard, Hagerstown, MD 21740

"I asked if they still had the Peppermint milkshakes, to which I was told yes they do. Stood there to order no one paid attention to me they walked away after i asked if they still sold them! So I stood there close to 10 minutes waiting. Finally the young lady I originally asked about the milkshake finally waited on me, just for the man standing beside her to say "oh yeah we don't have milkshakes right now, probably another 10 minutes before we do"! Needless to say I left."

"Went through the drive thru and the girl that took my order had an attitude like I was inconveniencing her. I ordered a grilled chicken sandwich on a gluten free bun and while the order was correct, the chicken on the sandwich was rubbery and chewy and just gross. I threw most of it out. The rest of my order was fine but the unpoliteness of the young girl taking my order through the drive-thru was unnecessary to say the least and the rubbery chicken, ugh just gross."

"This place is busy!! They have a great system for getting orders in and serving you quick. The drive thru system has 3 lanes and they get it done. It’s impressive to watch. Ohh and the food is good."

"Incompetent staff at this location. This is not the first time I have had issues like this. Nuggets poorly breaded, zero sauce, no straws, no spoon for the Mac, the wrong sandwich, 1/2 & 1/2 tea request not followed, and a salad with no dressing. The order was clearly defined as it was mobile through the app."

"LOVE THIS PLACE!!!! Best restaurant chain on earth. They need to teach the USPS how to build a process to be effectively efficient as they are.. It's "My Pleasure" to rate them 5 stars"