Checkers 1720 Dual Highway, Hagerstown, MD 21740

"Updated: I went in today and told the manager on duty about my last visit. It wasn't about the food the food is always good here but the service. And Carlos not only made my last visit right but ensured I would return time and time again when he is working. Thanks for exceptional customer service."

"Honestly, bad first experience at Checkers. It’s usually not my go to for fast food and thank goodness I started off small.The customer service is terrible and the food is even worse. The funnel cake fries were SOAKED in oil and there was basically no powdered sugar on them. They are inedible, can’t even eat them, really bad just like eating cooked oil and that’s it. And the “grilled” hot dog was pretty good but wasn’t grilled at all and the bun was soggy. I would like a refund honestly but don’t have time to go back today and get it. But never again will they receive my business."

"I absolutely wish I could give This place no stars, Upon arrival I stood in your lobby for 10 minutes waiting for your employee to acknowledge that I was there to pick up a doordash order in which Iam on a time limit but No one acknowledged me until I ask if anyone was working at the counter. While standing and waiting for my order I witnessed another employee pick chicken tenders up off the floor touching the clean chicken tenders with the dirty food and then dropping all but one of the tenders into a fryer. Disgusting and unsanitary. The employees need to have better manners when it comes to customer service The girl at the counter was very rude today. I've been a repeat customer until today. I will not return to this facility as I shouldn't have to worry rather my food is safe to consume."

"This was my first time trying at a checkers. -Inside of restaurant was clean -bathroom was clean -fries had a good crisp, were seasoned well and tasted good. -staff wasn't friendly, woman who started transaction wasn't friendly. A second woman who completed transaction did not even acknowledge me, didn't say a word just indicated for me to stick my card in. -burger was very sloppily made, so I don't know if this is the norm. Ketchup and mayonnaise appeared slapped on, it was soggy and bun was partially broken."

"I never thought I would put these two words together but this was good fast food. The burger was nicely done, no toppings so I could check the flavor. It had quite good flavor. The fries are also nicely done. Some seasoning but not over powering. Crisp and hot. I also got the Memphis wings to try. They had a nice bold taste, enjoyable. It was made even better by the young man, Edwin that waited on me. He was patient, friendly, and personable."