Navy Federal Credit Union
About the Business
Navy Federal Credit Union, located at 7873 Heneska Loop in Alexandria, Virginia, is a full-service financial institution offering ATM, banking, and finance services. In just 10 minutes, you can start investing with Digital Investor's automated tools or get personalized guidance from our financial advisors. Our institution offers a variety of services including business credit cards, assistance programs for entrepreneurs, and advice on business finances.
As a member of Navy Federal Credit Union, you can take advantage of exclusive military discounts and offers, as well as access to a range of financial products such as credit cards and auto loans. Our institution has been serving the military and their families since 1933, and our vision is to be the most preferred and trusted financial institution for this unique field of membership.
For 24/7 member services, you can contact us at 1-888-842-6328. Navy Federal Credit Union conducts all member business in English, but we strive to assist members with limited English proficiency when possible. Our privacy and security policies ensure the protection of our members' information.
Whether you're looking to invest, get a business credit card, or refinance your auto loan, Navy Federal Credit Union is here to help you achieve your financial goals. Join our institution today and become part of a community that values and supports the military and their families.
Photos
Location & Phone number
7873 Heneska Loop, Alexandria, VA 22315, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Literally nobody has common sense from the phone rep to the people sitting on desks as clerks. Will be pulling my money out and switching banks."
"Had read the dismal reviews and was hesitant to go to this branch to conduct some mundane account business. But because of its proximity to my home I decided to drop in. My experience was a pleasant one....checked in upon entering and waited no more than 2-3 minutes before a young man introduced himself and asked me into his office to discuss my needs. Of course I can't recall his name.......but he was polite, knowledgeable, and attentive. He easily took care of the issues that I needed addressed and, with that, I was on my way. I'm sure that the negative reviews that have been posted were posted for good reason. I simply wanted to share a positive experience for the branch....."
"If you request a cashiers check on line and are picking it up at a branch, don’t waste your time at this branch!!!! You have to stand in line along with everyone else and that defeats the purpose!"
"They don't really seem like they know what they're doing at this location. I needed to change my address and they told me I just needed to fill out a form so I did. Then I waited to see someone who told me I needed documents which I was specifically told I wouldn't need. I left and it turns out I could just change my address on the app anyway."
"I’ve been a member with navy for years and have deposited probably over a million dollars with them… I had a small emergency where I didn’t have my picture id or debit card and I needed to pull out cash. I had a picture of both my license and debit card and the branch manager carmelita just refused to assist me during an emergency. I even called customer service and they said it was up to her. It’s amazing how I’ve come into that branch probably close to 50-60 times and she still wouldn’t help me out.. I’ll be removing my money and closing this account for sure for the simple fact that she doesn’t possess basic human empathy and cust service skills"
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