Wells Fargo Bank

"I’m writing this as I stand in here this location in particular always gives me a hard time I can’t ever cash my check y’all pick and choose which documents yall accept last time I was here with my dad yall wouldn’t take a social you took a letter of mail and ID and now your saying your not taking it and as to the manager who was suppose to come out and came Out and walk back into the door locking it count your days at your job"

"It is unacceptable that this branch does not answer its phone during regular hours. This country is falling to pieces if banks can't even answer urgent customer questions and needs. Absolutely ridiculous. For reference, I just called eight (8) times on a normal Thursday at non-rush times with no answer whatsoever. There is no reason or excuse for this breakdown of service. Disgraceful."

"Terrible Custumer service. I was there for about 15 minutes. Nobody ask me why i was there . Then i decided to ask for help one cashier told me that the person who is going to help me will be here soon . After another 15 minutes she never come . I waist 30 minutes at that location. I was the only person on the waiting area for 30 minutes, i can’t believe that nobody was able to even ask if i need help with something.!!!"

"As usual long line, one teller serving WF makes Millions of dollars can't hire people."

"I had the worst experience at this bank on Monday October 17th, 2022. I went there to cash my work check. I thought would be a nice smooth transition where I pay the $7.50 and I’m off. Nope that’s not what happened. The teller along with another teller proceeded to tell me that the account on the check didn’t exist “they couldn’t find the account”. The older teller asked me have I ever gotten a check from them before. I told her yes. The younger teller said well we can’t find this account. I knew exactly where this was going…..so I called my employer put her on speakerphone and told her what was going on. She gave the last three digits of the account number on the check and said that they should be able to cash it and find the account. Once I did that all of a sudden they both found the account. Then change the story to it wasn’t that we couldn’t find the account we were just doing protocol. The young teller then got my money gave it to me didn’t even count it back to me to make sure she gave me the right amount told me to count to make sure that she gave me the right amount. This ONLY happened BECAUSE I’M BLACK. I was going to open an account with Wells Fargo, but I will NEVER!!!! I do not appreciate being racially profiled. I work for my money just like they do. I’m not PLEASED with THIS AT ALL!!!"