McDonald's 10850 Town Center Boulevard, Dunkirk, MD 20754

"Every night Sunday- Wednesday at 2:30a.m.we try to get Mcdonald’s after work an for the past year or so we have been told every single time that “they are shutting down the registers for 30 minutes so the system can reboot for the day” and we understood that so we started coming in at 3 am so the system should be rebooted or close to it but they still tell us the same exact thing. We wait 15 minutes and the system is still down we try to come at 3:30 system is still down. We have even rush there to get before 2:30 and they always say the same thing. So from 2am till 4am their system is rebooting??? We talked to an employee once that said the manager uses it as an excuse so she can take a 2 hour lunch break…. must be nice to have to 2 hour lunch break while I just got off a 10 hour shift and can’t get any food because it’s 2am and they are the only place open that’s supposed to be “open 24 hours a day”. So we stopped trying but tonight me an my boyfriend were very hungry so we tried once more and again they were doing a “system reboot” but they were just sitting in the lobby. I get the system has to reboot but it doesn’t take 2 hours every Sunday through Wednesday."

"Just a quick stop on our way home and the food came out quickly and the staff was very friendly"

"The workers that take your orders need to speak fluent and understand English. The kitchen workers need to prepare sandwiches so the contents are not falling off the bun. The upside is the whole staff are friendly and always smiling."

"Ordered a large fry and a regular fry. Got a regular fry in a large container. This is probably why they had every single car that went in the drive thru use the waiting lanes to get there food. Don’t have to worry about immediate complaints that way."

"On multiple occasions I have purchased food from here, told to go park and wait for them to cook it. Every time I’m told to go wait the burgers are still raw in the middle. This time I got home and didn’t have a chance to sit down to eat for a few hours. Completely raw, only the outside is lighting browned. Like it Barely touched the grill. Maybeline offered for me to come back to fix my meal but I’m not dragging two toddlers back out 20 minutes one way. This is a serious health violation, that food should reach a certain temp internally before serving to the public. I have also ordered breakfast from here and received frozen McGriddles not realizing it until I’ve gotten my kids to daycare and sat them down to eat before heading to work. I’m absolutely disgusted, maybe the staff should revisit their food safe classes or actually do their jobs. I don’t care how busy it is or what time limit you have on your screens to push customers out the lines. Do better."