CVS Pharmacy

"Drive way staff is very rude. They don’t know how to handle clients and medicines name also, I have one medicine for pick up I go there 4 times."

"Z E R O STARS!! for pharmacy rude. complaining staff (Evonna, swearing about me as she hangs up) shorted our prescription(once for sure, but one other time also... i just didnt see it at first.) doesn't work well with doctors. Service has been downright terrible these last couple of years. I'm the one who tries to do the work of mediating between the doctor's office and this Pharmacy and it's like they still can't fill a prescription according to what the doctor prescribes. The last prescription we needed filled our doctor had to finally call and speak to the pharmacist herself. She ended up having to give a verbal authorization so as not to confuse CVS and their system. One pharmacist (charlie) accepted the verbal authorization the next day a different pharmacist (trisha) said that that verbal authorization had not been entered into the system. And then she(trisha) proceeded to change our prescription paperwork according to a verbal authorization that she did not receive herself. And when I went in to find out what was going on, the pharmacist herself (trisha)told me that "the culture of CVS does not care about clients or prescriptions and that the only thing their corporate culture cares about is vaccines." She also told me that trying to help facilitate the pharmacy and the doctor's office work well together would "only be possible in a perfect world." She said that to my face in person in front of me and other customers. I filed a complaint with CVS reg mgr. And now I will file a complaint with the State Board for licensing. and looked over a few other negative reviews... and lo and behold... it's a pattern #fireher"

"Alexis “Lexi” should not be employed here. She did not act professional in any way. She was a very rude, condescending pharmacist. She proceeded to have an attitude and slam the drive thru window in our face! Then stated “you can go to another pharmacy.” That is not proper customer service. Im sure cvs would love their employee saying go somewhere else."

"How does a business, especially a pharmacy not have public restrooms. Also I was told that the pharmacy is 9 days behind? So why would you accept MORE prescriptions? I believe this place is being run poorly and the only thing keeping it from going out of business is the overwhelmed pharmacy. There’s hardly any drinks available and everything is overpriced for the location it’s in."

"Slow service. Long lines. Often can't get through to anyone by phone. More than once they have said that they were calling my doctor for a refill, but they never called. They said that they were calling my doctor for clarifying orders ,but again,never called. Each time a doctor call is needed, I do it for them. They are an absolute nightmare, but location is close my house. :("