Wingstop 20201 Goshen Road, Gaithersburg, MD 20879

"Sometimes they will be sleeping or not paying attention as you walk in. But most of the time they’re ready for you. Food always comes out hot and tasty"

"On Sunday 11/19/2023 I placed an online order at around 4pm (50 wing group pack). I felt rushed when abruptly being handed my order but trusted that they would have made sure my order was correct. As I was driving home I noticed that almost half the order was missing. 25 wings, 4 dips, two large fries were missing to be exact. Luckily I wasn’t far from the store so I was able to turn around and let them know. However, what appalled me was the fact that I was being rushed (again) to share what was missing and a gentleman in green hair almost made it seem like I was lying about what was missing. This location used to be my go to but it definitely seems like it’s gone downhill over the past couple months. Luckily there’s more around this location because I will not be returning."

"Had my food delivered. They forgot half of my order and when I called they said they couldn’t refund the half of my order but I could come pick it up. I told them no I can’t come pick it up, so they told me they would apply a credit to my account. I called to place an order at a later date and spoke to the manager. He was very unprofessional and rude. He would not apply the credit to my order and instead kept calling it “weird” because no one told him about a credit. Definitely won’t be coming back here. Basically paid for food I never received."

"Adrian had great customer service clean store 5 stars good wings made fresh"

"When I usually order from this location, everything is on point. But the amount of grease just sitting in the box with the wings was criminal. Most of the seasoning from the wings came off due to this. I had to take the wings out and pat the grease off. Very disappointing."