Magic Memories Phoenixville

"We found magic memories after a friend referred us and I am so grateful for them. Going to pre-k was a big transition for our daughter, and the school was so welcoming and accommodating. Our daughter LOVES her teacher Ms. Nicole and she has taught our girl so much. The management at this location is fantastic (special shout out to Ashley and Lauren for always being there for us), and even teachers that I don't know are always so friendly with a hello. I'm so happy to have found this school!"

"We have been at MMP for a little over a year and have two children who attend. After moving to the area from out of state, and being at two other centers, we reluctantly made another change to MMP and are so happy we did! Our kids have felt welcomed and at home since day 1. Our lead teachers and the admin staff are extremely communicative, and all go above and beyond to create a sense of community within the center. Drop off and pickup can be hectic at times, however I think that can be said of any center/school during peak hours. Id highly recommend!"

"We recently wrapped up our time after Magic Memories after several years (our oldest moved on to Kindergarten, and we decided to move our youngest to another program). Our experience started out great, but quickly declined over the last couple of years. As with anything, there's both good and bad, so I'll offer up a little of both. The good: - We were very happy with almost all of the teachers. Despite a lot of turnover over the last several years, there are several standouts who were absolutely fantastic with our girls and always incredibly pleasant to interact with ourselves. - While the bad items I list outnumber the good, I feel some staff changes they have recently made could lead to some improvements in the areas I list below. The bad: - Tuition has increased dramatically. Over the last three years, tuition has gone up by 8-9% each year. I understand the need to increase tuition on a yearly basis, but this has seemed extreme. One year a letter was sent justifying the tuition increase with items such as parking lot resurfacing, fence replacement, etc. Maybe it's just me, but these items feel like they should be overhead costs associated with running a business, and not costs distributed for their customers to cover. - Tuition has increased, but so have in-service days. We have been paying more for less service. The actual days the in-service days are scheduled also often don't make sense and don't line up with days off for the local schools. This makes it difficult for parents to juggle schedules with older kids in school. - We have had issues with invoices being correct a lot recently. We know this has been an issue for other parents as well. Magic Memories had recently sent an email requiring all families to set up payments on autopay. We had trouble stomaching the thought of that knowing we always had to review every invoice to make sure it was actually correct before paying. - Communication and professionalism from higher levels of management has been less than desirable. That said, the director there for most of our time started in the position just before the pandemic and had to deal with stressed/frustrated/irritable parents (myself included) and may have had trouble bouncing back from that. There is a new director as of recently, and I feel she has been great in the role so far."

"We are very happy with our experience at Magic Memories! This is the third childcare center my daughter has attended due to our family moving. She has learned so much since starting at Magic Memories, adding several words to her vocabulary in just a few weeks. We really like the app they use and the updates provided throughout the day. The teachers and directors are very nice and you can tell they really care about the children and are very knowledgeable about child development."

"Absolutely can NOT say enough good things about this school. The staff and teachers are amazing. My son loves going to school here. I ask him everyday if he had a good day and he always says yes. When I come to pick him up I can always hear him laughing on my way to the classroom. He truly has thrived here in the two years he's been there. I feel like the staff truly cares about the children and I feel as tho they are like part of the family. I love and adore how much they care for our boy. Genuine, caring, trustworthy and I am so grateful I found Magic Memories of Phoenixville."