Rich Perez - State Farm Insurance Agent

"I just wanted to commend Brenda on her superb customer service. I called today and she not only answered all my questions with clarity and patience, she was extremely knowledgeable regarding policy options and ways to save on my premiums, as well as quite personable and cheerful. The thing that stands out the most was her expertise in 'listening.' So many service representatives have either lost, or never acquired that skill. Please pass on my thanks to her!"

"For many years I've enjoyed a fruitful relationship with Rich Perez's office. Having worked with a multitude of insurance agents over the decades in a professional capacity, my State Farm Life Insurance policy is parked with Rich Perez. His devoted staff, Brenda and Pam, are deeply caring professionals. Their dedication to their clients grants me comfort in referring my clients to them for Life Insurance, or any homeowners and car insurance products they need. It's important for me to have my insurance business in a place with employee stability. I greatly value the relationships and it speaks well of the boss. Rich has maintained his agents for decades! Brenda and Pam are the bees' knees and I'm blessed to have them caring for my State Farm Universal Life policy. Thanks, ya'll!"

"Richard Perez has been my State Farm agent for 17 years. During this time, Brenda Holliday has taken excellent care of my account. There’s never been an unanswered phone call or email when I’ve had questions or account updates. Coupled with her responsiveness is her expertise and customer satisfaction skills. I’ve had one interaction (I think) with Rich all these years and that’s because Brenda takes such great care of me!!! Thanks Brenda!!!’"

"We have been dealing with the Rich Perez Agency since we moved to Oak Hill almost 30 years ago. He and his staff not only know the insurance business inside and out, but they're great to deal with. Even though we moved out of the area last year, we're not about to change insurance agents. In fact, we insured our new house--and new boats--through them."