Quest Insurance

"Ayesha is knowledgeable and dedicated. She goes step by step and she is very patient."

"I have been with National General Commercial Auto Insurance for nine years. My policy was bought from Dominion Eagle Insurance over two years ago and I was never notified, by either agent. My insurance documents still show Dominion Eagle as my agent. Two weeks ago, I sent a request to the agent to remove a vehicle from my policy and today I sent a follow up email because the vehicle is still showing on my policy. Instead of an apology (because I have proof that my email request was sent), the agent replied that he never got a request. So far, I am not happy with this new agent. Edited - Added another star: My policy was corrected, but I am still not happy that it has been two years of paying for an insurance policy and the agent who took over my policy never reached out to inform me of this change. They are not even local to me like my previous agent. My paperwork still shows the previous agent."

"Elizabeth Marshall is a ROCKSTAR !! I was unable to get in my account and I called her just to ask for help and she literally did everything for me! She took completely control (respectfully) and make changes to account while I was on the phone and she did it super quick. Literally minutes. She then sent a screenshot of the of the changes to my email verify everything and that was also super quick. From start to finish Elizabeth took care of everything and exceeded my expectations!! Thank you to Elizabeth, her supervisors and her support team! I appreciate the transparency, the effort and ease of knowing I can depend on them at any given moment! FIVE STAR SERVICE. FIVE STAR COMMUNICATION!"

"Ayesha at Quest has been nothing but incredible. She is super understanding and genuinely takes matters into her own hands and does whatever it takes to help us (her clients) out. She went above and beyond and guided us in every step to get the issue resolved. It’s an absolute pleasure working with her."

"Heather made the insurance process easy! I explained my needs, and Heather took the time to explain the policies and address any questions I had. She always answered super quick and even during the evenings and weekends! I also received confirmation of my new policy fast, and it was exactly what I needed. Thank you so much for your help, Heather! You really gave my family peace of mind with our insurance!"