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Maryland Auto Insurance (the new MAIF)
1215 East Fort Avenue, Baltimore, Maryland, United States
About the Maryland Auto Insurance (the new MAIF)
Maryland Auto Insurance (the new MAIF) is an insurance agency located at 1215 East Fort Avenue in Baltimore, Maryland, United States. We provide auto insurance services to residents of Maryland, offering reliable coverage and competitive rates. Our team of experienced professionals is dedicated to helping you find the right insurance plan to meet your needs and budget. Contact us today to learn more about our services and how we can help you protect your vehicle.
Photos of Maryland Auto Insurance (the new MAIF)
1215 E Fort Ave #400, Baltimore, MD 21230, United States
Opening hours of Maryland Auto Insurance (the new MAIF)
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Maryland Auto Insurance (the new MAIF)
"The worst insurance I ever had, they are hard to get in touch with. I got in a car accident in August of 2023 my car just got into the shop January 2024. They don’t update you on anything….."
"This insurance company is a scam! Report this to the FBI for insurance fraud. They denied my auto theft claim on my Hyundai because they didn’t want to pay for it. If you look on Maryland case search, they have so many active cases and close cases they’ve lost! Now I have to file a huge lawsuit to recover what was owed to. They didn’t even give me a rental. Jainace and Leslie worked on my claim , they’re incompetent and scammers. DO NOT HESITATE TO GET A LAWYER AND SUE THEM FOR EVERY PENNY OWED!"
"I am so stressed & disheartened reading these reviews. My NON-DRIVEABLE vehicle has been sitting at a tow yard for one entire week and not only have I not received an initial call in 7 days from William Ward, my original adjuster, Joy Wagner, my current adjuster, or Michele James, the claims SUPERVISOR, I haven’t received a call or even EMAIL back from my outreach. Let’s be clear, I am a former adjuster who was licensed in all states and if I even tried to give this level of service, I would be fired. Full stop. No insurer wants to see a claim with hundreds of dollars in storage fees, so I am quite puzzled at the lack of care. Subprime insurer or not, there are real people with real lives that are being impacted. There’s no way on earth that everyone in this office is sooooo busy that they don’t have time for a 2:30 recorded statement to get a field adjuster scheduled to look at a vehicle. At this point, give me a desk & pay for me to get re-licensed (with reciprocity) and I’ll handle the claim myself. It’s sad that my agency was able to be so helpful, but also sounded remorseful that I hadn’t yet gotten a response… almost as if this is common. The purpose of insurance is to INDEMNIFY (make whole) and quite frankly, I’m really grasping at straws to keep faith alive. Luckily, insurance is a contract & a contract states duties of both parties, so I absolutely will be going back to read it over & we’ll see what I uncover. Because seriously… my car has parts hanging from underneath & I’m glad that I took my own photos because I’m sure that the rain & this morning’s sleet have washed away all of the deer’s fur and guts. I don’t want a PC, copy & paste PR response unless on the backend, there’s an adjuster calling my phone every hour on the hour, ready for my statement of loss because they’re concerned about their 0-24 contact metric. PS — an agreement doesn’t have to look fancy & contracted, so maybe y’all should take the “contact within 24 hours” out of your email. Because THAT is an agreement."
"The WORST auto insurance I’ve ever had! I’m on the phone trying to contact my claims adjuster right now. No one answers the phone, no one returns phone calls. I was with AllState for 10+ years and REGRET the one time I missed paying my car insurance. I did everything I was supposed to do, but WAITING FOR THE CLAIMS ADJUSTER TO CALL ME BACK SO THAT I CAN GET A RENTAL CAR. I could LOSE MY JOB and am running out of money for Ubers and Lyfts . This is a DISGRACE!"
"The worst insurance to have. A lady hit my car coming off 100 and I followed the proper channels and not one customer service agent or adjuster reached out but to ask me what happened and that their office close at 5pm. Since then I've been trying to contact them and had no success keep getting transferred to different departments and still no success. And their towing truck drivers and customer service agents for that is incompetent!!! My tire went flat on a main road and the agent said it wasn't on gps??? I had to flag another driver down to give the same information about the main road and the man said if this was medical emergency you’d be dead. I waited an hour and a half and before the tow driver called to see where I was and I had to explain to him that a nice citizen helped me out because the took to long."
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