Mercedes-Benz at Hagerstown
1955 Dual Highway, Hagerstown, Maryland, United States
About the Mercedes-Benz at Hagerstown
Mercedes-Benz at Hagerstown is a premier car dealership and service center located at 1955 Dual Highway in Hagerstown, Maryland. As an authorized Mercedes-Benz dealer, we offer a wide selection of new and pre-owned luxury vehicles for sale, as well as expert car repair and maintenance services. Our store is committed to providing exceptional customer service and ensuring that every visitor has a seamless and enjoyable experience. Visit us today to explore the latest Mercedes-Benz models and receive top-notch automotive care from our skilled technicians.
1955 Dual Hwy, Hagerstown, MD 21740, United States
Opening hours of Mercedes-Benz at Hagerstown
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Mercedes-Benz at Hagerstown
"Bought a used Jeep from Mercedes of Hagerstown. First of all Lexi is great… Secondly 2 weeks after I got It my clutch started squealing. Was told by 1 manager to take it to Jeep cause they don’t know how to fix jeeps. Called Jeep $150 to look at it. Main manager calls and offers $200 so I guess $50 towards actually fixing It. They tried to grease it that didn’t work.. So there is a problem and they are making it my problem.. Not satisfied at all"
"This dealership is the best Mercedes Benz facility I’ve ever dealt with. They go above and beyond to meet the needs of their customers. Everyone at every level is professional, courageous and understanding. We’re retired folks and sometimes it’s difficult for us to get around. Hagerstown Dealership drop off a loaner, take our car to be repaired/service and return our care to our home. They meet all our needs. I’m very glad I’ve switched our account. Keep up the good work guys!"
"Have been taking my car to this location for the past three years: 1) Excellent customer service, 2) Great workmanship, 3) Very professional, courteous and friendly staff, 4) Alex, a superstar in addressing issues timely and methodically, 5) Other staff members are "A" team, Lisa and others, great spirits, with always welcoming smile to take care of business best ways possible. This great team has earned my respect and trust. Many thanks."
"Have not had the best luck when it comes to dealerships but this one is great. Brought mine in for a radio update and they had a loaner waiting for me when I arrived. Whole process was quick and painless. They even beat their estimated time to complete the job. Thanks to both Nick from Service and Elizabeth at the cashiers station. Both very kind people. I’ll be back for sure!"
"Kyle is The Bestest. This was a Pleasure Experience and I was Treated with Respect. Kyle Professional Courteous Respectful Due Diligence and Made Sure that I was Not Just Satisfied. He went Above and Beyond my previous experience of dealing with other car dealership. Even though it was/is the End of the month, I was not Pressured to purchase a car. First and foremost It was about Me ,My Needs, to ensure that I was going to get what I wanted. I returned from another test drive and Kyle presented me with the Price List for the 3 vehicles. I was blown away by the prices, not what I was expecting. The vehicle that I Truly Wanted was the Mercedes-Benz S580, with what I had to Work with the S 500 was the vech I was going to be able to get. Kyle kept his Word and Did Everything he said regarding the Discounts. The Bottom Line, Out the Door Price, I was able to get My Dream Car , the Mercedes-Benz S 580..I was Overwhelmed with What Kyle did to More than Any of my Expectations. Outstanding Customer Service, Courteous, Treated me with Respect, Professional Due Diligence. And on Top of All of This, I received a Unique Gift that I was not Expecting This Unique of Chocolate. I am Now Truly ELLTD =ENJOYING LIFE LIVING THE DREAM. Kyle I truly appreciate you for Making A Dream Come True. You are absolutely awesome amazing, I have great respect and appreciation for you. Thank you so very much Miles R Jones"
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