Option Care Health

"My nurse is wonderful but this place is horrible to deal with. I have been trying to get my meds since the beginning of January and it has been nothing but a roller coaster and to date I still haven’t received my medicine. My God if I could deal with somebody else I would."

"Pharmacy staff unresponsive but the nursing staff is amazing this is the 2nd time I'm using option care. The nurse Amelia is amazing and answers all questions to best of her ability."

"Nice nursing staff. The rest--a dreadful experience. The facility located at 9140 Guilford Rd in Columbia, MD is completely unresponsive to the insurance company or my requests' for information and documentation. We've called for the last three months with no success. Cookie should be retrained on how to provide customer service."

"I am disappointed with OptionCare's nursing services. The lack of communication between the pharmacy and nursing department resulted in confusion and delays in my treatment. The nursing services provided were incompetent, lacking the professionalism I expected. Moreover, poor communication persisted throughout my experience, exacerbating the frustration. Additionally, hygiene standards were subpar, raising concerns about the overall quality of care. Overall, my experience with OptionCare fell short of the standards one would expect from a healthcare service provider."

"I have had a great experience with Option Care between the pharmacy and my case manager (Karol), as well as the self access teaching team. No complaints!"