Safeway Pharmacy
About the Business
Safeway Pharmacy is a trusted drugstore and health institution located at 11120 South Lakes Drive in Reston, Virginia. As a full-service pharmacy, Safeway offers a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of its customers. With a team of knowledgeable pharmacists and staff members, Safeway Pharmacy provides personalized care and expert advice to help customers achieve optimal health outcomes. In addition to medication services, Safeway Pharmacy also offers convenient store amenities and services for a one-stop shopping experience. Visit Safeway Pharmacy for all your health and wellness needs in Reston, Virginia.
Photos
Location & Phone number
11120 South Lakes Dr, Reston, VA 20191, United States
Hours open
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"I tried to come get a walk-in flu shot. I was told no we don’t do those. I said the sign says you do. The pharmacist said well then you have to wait an hour. So I left and made an appointment for the next day online. I came 10 minutes before my appointment and the pharmacist said I didn’t have one, I showed her the email confirmation. She reluctantly says okay. She then makes me fill out all the paper work again. She then takes patients before me. They are extremely rude. It’s unfortunate since people are trying to do the right thing and get vaccines. I would recommend going elsewhere"
"A staff pharmacist called me about a prescription that I transferred from CVS and she proceeded to yell at me about why my insurance would not approve it at that time...It was too early to refill it and I knew this, but when I tried to tell her that was probably why, she wouldn't let me get a word in edgewise and kept raising her voice at me. All I wanted to tell her was that I wanted to get it on file for the next time, but she wouldn't let me speak and yelled about my insurance company rejecting it and that I needed to deal with it. I asked her why she was yelling at me and she continued to be rude about the issue. I said I just wanted it on file and she finally said "OK, well if you wanted it tomorrow, it's not going to be approved unless you pay out of pocket." I said I was trying to tell her I didn't need it immediately, but she wouldn't let me finish a sentence. It was shocking behavior, honestly. She was rude, unprofessional and her tone towards me was completely uncalled for. I regret using their services. I hope she will not remain on staff as that is unacceptable behavior. Clearly she doesn't like her job or people. She's awful."
"several days before my trip, I scheduled a Covid 19 test. I get a call 2 hours before test from the pharmacist who was called to cover. She did NOT know how to perform and record such a test. I found elsewhere to take a test, but what else do they get wrong at this pharmacy??"
"I came with my father to get his covid vaccine and was helped by a nice pharmacist. This time around I came with my mother for the same reason but I had a complete opposite experience. The pharmacist in the front was rude from the beginning and it was over all an unpleasant experience. I couldn’t make out the pharmacist name but I believe the initials were E. P. I normally don’t give out reviews but I felt the need to because I don’t want anyone else to experience that when there are already nervous about a covid shot. I hope a manager addresses this to prevent future interactions that are rude and nasty."
"I rarely ever leave reviews but i feel the need to have to write this review because of how rude and unprofessional the workers at the pharmacy are. During this pandemic, everything is a mess and if we can find any bit of information that would be greatly helpful. I called the pharmacy to ask questions regarding my upcoming Covid vaccine appointment. The person that answered the call was laughing and making fun of my questions while the people in the back are also laughing in a mocking way. This is absolutely rude and disrespectful to a patient especially during this crazy time. If it wasn’t because of how difficult it is to find an appointment for Covid vaccine, I would have cancel it and go somewhere else because I wouldn’t trust these people vaccinating me."
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