CVS Pharmacy,

580 Marketplace Dr, Bel Air, MD 21014, United States

"I went to pick up a prescription that was transferred from the CVS IN Edgewood, MD the day before. I had the Edgewood location get the prescription from Wallgreens in Joppa on the 24th. I was then told it would be ready on Tuesday because they had to order it. When I cal on the 30th they said it had not come in and I said I needed it for the 3rd. They told me the CVS in Target in Bel Air had 4 in stock and he transferred the prescription to them and told me to call them in an hour to see if it was ready. I decided to wait till Fri, Dec 1st to pick it up. When I got there they did not have it ready and and said the pharmacist from Edgewood didn't send it over but they would have it ready in 15 minutes (how could they do that without having the prescription???) I sat there for almost a half an hour then asked someone if my prescription was ready and the pharmacist looked and it was. Why didn't they tell me it was ready since I was sitting there? I paid for it and left. I have had several problems with the Edgewood store in the past to the point where I transferred all my prescriptions to mail order only except this one because it is Trulicity. The only reason I am still using CVS is because it is the one my insurance pays for with a small co-pay. I would never recommend CVS Pharmacy to anyone who wants good customer service!!!"

"My first time experience at CVS pharmacy is Target of Bel Air, Md was exceptional. I work long hours and my dogs recently got sick and I needed medication for him. I showed up to the pharmacy a few minutes after 8 PM. There were a few other people in line but I was helped in a matter of minutes. I didnt expect to get the medication the same day but the technician asked me if I wanted to wait and was thrilled! I hope I spell his name correctly, but Hayden was the one who helped me. He kept me up current with how long it was going to take and during the check out process he remembered from when I originally dropped off the prescription that I wanted yo use good RX. With Haydens help and patience I saved over $100 on my dog’s medication. Overall, it was a pleasant experience. I will admit, my person insurance makes me use Giant Pharmacy, which is where I normally take Prince (my dogs) prescriptions.. but not anymore.. I will be going to Target for here on out! Thank you Hayden and Target and CVS!!"

"I recently had an issue with my insurance that impacted my prescription plan. The pharmacist and his staff were outstanding in resolving this issue. I was treated with respect, and the CVS pharmacy really seemed to care about me as a person."

"CVS Pharmacy inside Target in Belair had my prescription in stock and filled it in under 10 minutes. The tech was very nice, polite, and beautiful. Outstanding service compared to other CVS pharmacies in Harford county."

"This is how an outstanding pharmacy should be run. This pharmacy is efficient and well-staffed, and there are always friendly, knowledge, and professional folks ready to help you. Every month when I get my refills, things here go like clockwork. CVS and Target should literally study this store's operations to learn what they are doing and replicate it at their other locations because it sets the standard on quality care."