Shelton Family Dental 1501 East 33rd Street, Baltimore, MD 21218

"12-14-23 Today I walked into the dentist hoping to be seen , you have to wear a mask , was not aware of this policy , they charge me a dollar for a mask , first red flag then they had me fill out paperwork, then had me fill the same paperwork out on my phone, no organizing at all. Proceeded upstairs to my appointment, to my surprise the receptionist told me my insurance was expired, and that they called me , not true at all . That the cost would be 220 for X-rays . This was a big misunderstanding because I do have dental insurance, but my hr office was closed by now it’s 4:30 in the evening. Now they telling me I owe 65.00 for a cancellation. I never canceled I’m here !!! Moral of the story , we try to support black business, this dentist office is a get over , hungry for money !!! DR SHELDON THE daughter has a nasty disposition and I would strongly advise anyone not to come to the office . Not Patient friendly at all . All about a Dollar Bill."

"Very warm and friendly staff. Expressed genuine concern about my oral health. I felt very comfortable having my oral procedure done at this office."

"I’m rating three stars now. I had to rate it in order to comment. I went to Dr. Shelton years ago. Everyone was very professional. My insurance changed and I had to leave. Reading some of the reviews makes me nervous. Now that I have dental insurance that they will accept. I will judge for myself. I’m going based on how I was treated years ago. I will update this post when I find out for myself."

"Don't go here. 6 years ago, I went here and everybody in the office looked like they were under 25 years old or interns. I Met Dr. Shelton and he was friendly but he had too many young people there. I scheduled to get a full mouth cleaning. When I went there for the full month cleaning, they only took something called a measurement, which is something I did not asked for and scrapped a couple of teeth and told me she was done. I asked her, what about the full mouth cleaning and she said I just did. I reminded her that its been 7 months since the last cleaning and she is suppose to clean each and every tooth in my mouth and she said the rest of the teeth are cleaned . I was thinking, Its been 7 months since the last time I had them cleaned so how can they be clean now?, I made sure my health insurance company did not pay them. PLEASE DON'T GO HERE. 4 months later, I get a response that said we don't guarantee a full cleaning but they charge me for a full cleaning."

"I cannot understand how this place has such wonderful reviews! This place is a train wreck. The doctor was ok. However, the team is beyond incompetent and consistently fails to meet reasonable expectations. I sought them out because they are a black owned business- boy am I sorry I ever walked into their doors.They were not prepared for my initial visit! Now, I have had to call them for a referral three times. This is the worst experience that I have ever had with a dental office."