Buchmyers Pools,

713 Arsenal Rd, York, PA 17406, United States

"my Opinion I have to say Buchmyer's is no good, unfair cheaters. Their goals are to rip off their patrons and they will lie and manipulate their way through your pool purchase. My experience was worse than awful looking back. My husband and myself went in during the throughs of Spring covid 2020. Chris the salesman took us to see their 2 pools out back. I'd been thinking an oval pool and when I mentioned she he shouts NO! that's it... I thought very strange we move into their little trap section and we never spent any quality time talking about the different sizes, shapes or any options like the outside color/pattern or liner. I never had a pool so this flew over my head. So Chris starts like this slowly says "We have a 30'........pause..... I didn't realize how big a 30' was it happened fast & Chris certainly wasn't telling us either!! Basically we signed a contract for a 30 foot pool! She is a conniving manipulative cheater in a word UNPROFESSIONAL!!!!! So our pool was installed 9/20. This Spring after going multiple times every week to get this pool balanced I had the opportunity to speak with the owner Kriste my first and it was repulsive. During this brief conversation I asked her why was I sold this large Olympic pool without my knowing it. She proceeded to tell me her husband came to my property and sprayed orange lines on the ground. She asked why I didn't say anything then? Are you serious! He basically surveyed our property I didn't realize I was to walk the orange lines and I never did! If Buchmyer's is so professional why would he not suggest installing our pool on a lower elevation on our property because I can not see my children in the pool its elevated SO HIGH!!! This is safety 101! Our pool was built up almost 3 feet higher so now we'll need a retaining wall and a deck! What was so repulsive about Kriste was at a point in this conversation she obnoxiously sorta was looking down but up at me very purposely with this nasty look on her face, I'll never forget it! I guess that's what greed does to some! Upon leaving I purchased chlorine she was offering my 18 year old a job I'd never let this company influence my beautiful daughter! Kriste took my cell # down and said she'd call me after speaking to her husband. She never did call but I received a letter essentially a one way correspondence!! In it she said that the sales woman Chris tried to get us a smaller pool! Flat out liars! At one stage in building our pool the construction fella walked up to my back door and announced we will need to rent a breaker to break into our hill @ 1,000 a day to make more room for this pool and he says well need to or we can stop right here and leave instead of saying lets downsize your pool. I know someone that is getting a significantly smaller pool same price with this shady company!!! Buyer beware! Let me add to this review that At the start of 2022 season feeling the need to get my pool open I called Buckmyers. My call gets transfered directly to the owner Kriste unbeknownst to me. She tells me lmao they’ll come and open my pool but only under the condition I come in and apologize to everyone and remove my review… I hung up cause no way on planet earth I’ll apologize for their failure to do right. I see my review was removed not anymore!!"

"This is my first year owning a pool, and I'm so glad I went to Buchmyers. The staff is always friendly and knowledgeable. They have walked me through everything I needed to know. Definitely recommend going here for any pool needs."

"Look, if all you want is some 17 year old kid to sell you pool chemicals, go someplace else. Not that they won't sell you chemicals, but this company is run and staffed by people who actually know pools. When you call looking for a part, they know what you are talking about. When you have a problem, they'll try to solve it over the phone. Had a 3 year old pool heater that wouldn't start up this season. Everything seemed to be right, just no flame. They were able to determine by my description that I probably had a bug (literally a bug) in the fuel line. Pulled it apart and sure enough, two stinkbugs fell out. Put back together and running as good (or better) than new. They know their stuff! Don't go anywhere else."

"I love my pool from Buchmyers. The staff is great to work with and are always willing to assist with answering questions. I'm a new pool owner and knew nothing about how to maintain my pool. Everyone has been so nice to deal with, sales, office staff, installers, rep that did poolside tutorial as well as the owner. Thank you all for making this such a pleasurable experience"

"Stopped in to ask some questions about our existing pool. Spoke with Christopher. He was very nice, courteous and knowledgeable. We will be returning."