Fairfield Inn & Suites by Marriott Butler

"Bill Marriott would be so embarrassed! Was so upset when I saw the disaster of a room we were given. We walked in exhausted at 11 pm without a reservation (I thought we made one, but I guess it never went through). So didn't expect anything fancy. We got a first-floor handicapped room. Moldy shower curtain, rusty tub, gross shower head, peeling wallpaper, and the privacy curtain (1st floor looking out to parking lot) had a large gash that you could tell they tried to repair. With blue duct tape. Not clear. Not white. Blue. Had to change in the bathroom or in the dark. I know they are under construction but either give us a renovated room or say no vacancy. Location fine for what we needed. Didn't bother to ask for room change b/c in for less than 7 hours and kids already unpacked by the time I got into the bathroom."

"Only 4 stars because they are renovating. But it does state all over the website that renovations are going on. Otherwise/ the staff is over the top accommodating trying to make up for that. Location is great & the rooms very clean & comfortable. Front desk staff & also cleaning staff were fantastic."

"Our room smelled musty and wet whenever we checked in. Had to open the windows and run the fan to get the smell out. The toilet was cracked and the hotel was generally dirty. The breakfast was AWFUL. No plates for anything, no cups for waffle mix, no syrup, NO FORKS. When we asked the receptionist she just said they had a food order entered. Totally unacceptable. It would have been better to just not offer breakfast."

"Very disappointed in my stay here. The one elevator wasn’t working when we arrived on Friday. Worked again on Saturday, but broken again when I checked out on Sunday. I am 73 years old and had to walk down dangerously damaged stairs from the third floor, with luggage. Fortunately though I was on the third floor because my friend was staying on the second floor - a terrible stench! Looked over the breakfast and we decided to enjoy our meal at a nice restaurant in downtown Butler. This hotel is definitely not worth the money!"

"Hotel was under renovation, but the rooms that were on the 2nd floor were horrible, ceilings were fallen into bathroom tub, floors reeked, elevator broke down, water pressure was low, had to ask for more toilet paper, rooms didnt look like they were swept, cleaned, or dusted. Front entrance makes it look run down, canopy was ripped down, weeds everywhere, again understand it's under renovation but the rooms that are available, they should make sure they r clean before a customer walks into their room & w/ no amenities like pool or ice machines, should not charge full price!!!"