Smail Pre-Owned Center

"My wife took her 2018 Wrangler to Smail Pre-owned Center to look at a newer model. She contacted the salesman she bought the car from at Smail Kia and went to see a Jeep they have. She informed me that the sales manager was rude and low balled her on her trade by lying to her and telling her they had to put her Jeep in the shop and install fog lights for PA state inspection because we took the OEM lights off and put a winch bumper on. Fog lights aren't mandatory for PA state inspection. We won't be going back there again. I guess they sell so many cars, they can afford to be rude to customers."

"DON’T BUY HERE. THEY ARE SHADY. YOU WILL GET RIPPED OFF. Don’t ever buy a vehicle from this place. The vehicle you are interested in will be sold already, and the person you schedule with will be unavailable claiming they left for the day but will be there. These are vehicles unsalable from their other lots, with issues they don’t want to put money into. After buying the car, I’ve been told of other scams they have tried on people. After owning the car, I’ve had to put “ALL 4 NEW TIRES on it”, and I telework for my job so what does that tell you. Since I’ve had the vehicle, the Ford Dealership down the road has found several things wrong with the car and luckily I bought the extended coverage for them to fix the issues. Just don’t buy here, it’s a headache."

"I came from out of state to look at a different car and when that deal didn’t work out I found a similar car at Smail. When I got there I worked with Chad to get pricing on the BMW X3 I was looking at with trading in my current vehicle, they gave me a deal I was happy with, the condition of the car was great and they were able to get it on a lift so that I could see the condition underneath as well. I walked into their showroom at about 6:00pm on a Monday and was out of there with a fair deal by 8:00pm. Paperwork and title came from them in the mail in less than 7 business days with a note on what they would need from me after I titled the vehicle in my state. Chad was awesome to work with, made the effort to get me the deal I wanted, and didn’t pressure me to make any decisions and always gave me options along the way. Definitely would come back for another vehicle when I’m in the market!"

"Recently purchased a 1994 Park Avenue from Smail pre-owned. BEYOND IMPRESSED with the level of service and the ease of transaction. JD Greene was my salesperson, and went above and beyond to make this sale possible for me. 100% would recommend Smail Auto Group, as well as JD Greene."

"I found a car online which was located at Smail Pre-Owned Autos and drove from Knoxville, Tennessee to Greensburg, Pennsylvania to purchase this vehicle. The price was great and the salesman, KEVIN MARKLE made the whole experience EXCEED my expectations. Kevin was easy to communicate with and because of his his quick and diligent responses I was able to get the car I was looking for. I highly recommend Kevin Markle at Smail Pre-Owned Autos."