Firestone Complete Auto Care 6240 U.S. 30, Greensburg, PA 15601

"THE Greatest AUTOMOTIVE RETAIL EXPERIENCE we've had in 2 Decades + The Management Staff & Installers are BY FAR the Best ! Head n Shoulders over the C HARPER HONDA Dealership in Rostraver ... .... All your Staff!!! Kudos to Keith for opening the Door to be satisfied Repeat customers."

"This location is severely understaffed. I had to come back the next day to get the repairs found during my inspection completed. I live an hour away so I wasted a good amount of gas and time coming back the next day. When I came back the next day I had to wait another 3 hours before the repairs could be completed. I was not offered any kind of discount or anything even though I had to come back the next day due to 4 of their 6 scheduled technicians calling off. Also there was a constant beeping in the lobby area due to a tripped alarm that was "being fixed." I was also forced to move my appointment back 2 days due to their lack of inspectors. Not a good experience."

"Great service. Bought two sets of tires. Great communication on the phone and everything done on time. They made sure I got all available discounts. Highly recommended."

"They are very slow, no communication within the staff, and act like it is not their problem. Even if u have the appointment, expect to wait at least 1-2hrs or more. If they have to order very simple part, expect to wait at least 2 weeks. They won't care if u don't push them"

"I scheduled an appointment at 8am for an alignment and 2 tires to be put on front of car. The car was dropped off at 730 am and I was told I would be called when it was ready. After not getting a call I stopped in at 1130 am to see what was going on and my car was never brought in the garage. I was told somebody else's order was put on top of mine and mine was forgotten about. Now I have a car that still needs aligned and tires put on because I didn't have all day to wait for it to be done. I was never offered a solution, I was told I can wait longer or take my car. The guy I talked to didn't even care that my car was pushed aside and never worked on. This is the worst I've ever been treated at a car service center"