The Home Depot

"I try not to shop here. It's very hard to find anyone to help you. I had to get a Ryobi chainsaw blade. I asked an employee for help, he said, you're looking in the book. I said, the print is very small, I'm having trouble reading it. He walked past me. I guessed at what the numbers were and got home and it didn't fit. I had to return them but the manager was very nice and got me the correct ones. My mom used a gift card online a few days ago for a pick up order. No one showed up at the service desk after 15 mins of c.s.r's repeated walkie-talkie calls, for a pick up order . So, I got the order paper and found it myself. I take it to my car, looking around for help. 1 employee looked at me and turned around and went to collect the 4 buggies in the parking lot. Had to put T-111 siding on the roof of my car myself. While I'm trying to lift, push, slide,etc the 8x4 sheets up on the roof of car, 2 employees come outside with a box, to load in a customers truck. Stood there talking to each other for about 10 mins before truck pulled up. Out pops this in-shape, younger guy, and watched them put box in bed of his truck. I turned and politely said ... Wow. Wish you 2 were here 10 mins ago to help me lift this over my head and onto the roof of my car. OH, WAIT A MIN, HOLD UP... YOU WERE HERE and stood talking to each other, instead of helping."

"I purchased my new Pergo flooring at the Hermitage location. Their service was excellent. The product location as stated on the website was spot on making it easy to find. They also rang up the purchase in the flooring department so I didn't have to fumble through the front checkout."

"Generally a good selection & reasonably well stocked. To the best of my knowledge, Home Depot used to offer unlimited military discounts but something changed recently & discounts now have an annual cap. With inflation & frequent purchases, it's not difficult to reach that cap early in the year. This cap seems counter to Home Depot's stated support of the US military services & veterans."

"Unfortunately our hometown store usually doesn't have some items on hand.So you either order and wait to do your project or travel to Ohio ,which usually has it in stock!!HOWEVER, Hermitage has very pleasant helpful staff.."

"Great prices. Clean store. Friendly knowledgeable staff and willing to help. Clean store and stocked shelves while offering all home goods and services."